IT Access Management Administrator
1 week ago
Were looking for an Access Management Administrator to join our Group Functions team. This role is key to ensuring secure and efficient access to IT-supported applications. If youre detail-oriented proactive and passionate about delivering excellent service wed love to hear from you.What youll be doing:Handling access requests for joiners movers and leavers within agreed SLAsImplementing approved changes to user access using manual and automated processesManaging ITSM tickets by investigating updating records and advising usersMaintaining accurate records to support audit requirements and complianceApplying and maintaining security controls in line with organisational policiesCommunicating risks and escalating issues to the IT Operations Manager when requiredEngaging with delivery teams to confirm service acceptance criteria are metSupporting change processes and testing to minimise impact on stakeholdersQualifications : Who were looking for:Experience with ITSM systems and familiarity with ITIL principlesStrong customer service skills and ability to communicate effectivelyGood troubleshooting and problem-solving capabilitiesUnderstanding of IT service management processes and controlsAbility to work collaboratively and adapt to changing prioritiesKnowledge of information security principles and risk managementProficiency in Microsoft Office and basic technical aptitudeA proactive and organised approach to managing tasks and deadlinesWhatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:The opportunity to participate in our annual performance -related bonus plan and valuable share schemesGenerous pension contributionLife assuranceHealthcare Plan (permanent employees only)At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holidayCompetitive family leaveParticipate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)There are the many discounts we offer both for our own products and at a range of high street stores and onlineIn 2023 some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heartAdditional Information : At L&G we believe its possible to generate positive returns today while helping to build a better future for all. If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can. It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose. Remote Work : NoEmployment Type : Full-time Key Skills IT Experience,Mac Os,Active Directory,Computer Networking,DICOM,Microsoft Windows Server,Windows,ITIL,Operating Systems,Dns,Google Suite,Troubleshooting Experience: years Vacancy: 1
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