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MGS - Ministry of Defence Guard Service - Security Officer - Shift Worker - Hereford
4 weeks ago
Key ResponsibilitiesAs a Security Officer, you will:Ensure site safety and security Protect Defence personnel, visitors, and property.Conduct patrols Monitor designated areas on foot or by vehicle, ensuring compliance with security protocols.Control access Check credentials, issue passes, and escort visitors as required.Perform searches Conduct thorough security checks on vehicles, baggage, and personnel.Respond to incidents Identify risks, manage security breaches, and escalate as needed.Assist employees and visitors Provide professional and courteous support on-site.Monitor security systems Operate CCTV, alarms, and communication devices.Manage traffic and parking Control vehicle movement and ensure safe site access.Report and document Maintain security logs and complete detailed incident reports.This role requires excellent communication and organisational skills, as well as theability to work independently and as part of a team.Shift Pattern & FlexibilityThis is a shift working position at 48 hours per week including breaks. The successful candidate will be expected to work nights, weekends, bank holidays etc as stipulated by the shift pattern agreed at the Unit depending on site requirements. This will be an average of 48 hours in a calendar week, this will be 12 hour shifts each week rostered between Sun Sat. This will include being rostered in a flexible manner (termed a flexible week) within the shift roster. During the flexible week, the working days and shifts will routinely be stipulated in advance but may be changed at short notice, (this should be no less than 48 hours). The exact shift pattern will be explained in full during the interview.Training & DevelopmentWe are committed to ensuring you have the skills and confidence to succeed in your role.New starters will complete a mandatory two-week residential Foundation Course, followed by structured on-the-job training.You will have access to ongoing professional development, including an annual programme of online learning. Our dedicated Workforce Development Team will support your training needs, ensuring you continue to build expertise throughout your career.If you need to contact Defence Business Services (DBS) regarding this vacancy, please indicate that your vacancy is being handled by Resourcing Team 1. If you experience any technical difficulties with the CS Jobs system, please contact the Support Team at candidate@support.oleeo.com Person specificationWhat Were Looking ForAre you resilient, alert, and highly organised? Do you thrive in a team-based, high responsibility environment?We need individuals who can stay vigilant, act decisively, and provide outstanding customer service in security-sensitive locations. If you have previous experience in security or customer service, we want to hear from youYou must also maintain a good level of physical fitness, as the role involves prolonged periods of standing, patrolling large areas, and responding quickly to incidents.A background in administration and strong IT skills (including Microsoft Office and electronic booking-in systems) will also be beneficial, as you will work closely with office-based personnel.BehavioursWe'll assess you against these behaviours during the selection process:Communicating and InfluencingWorking TogetherManaging a Quality Service Medical MGS applicants are required to attend an MGS Security Officer Medical Check. LicencesFull UK driving licence. Evidence of Licence will be required at interview.Behaviours We'll assess you against these behaviours during the selection process: Working Together Managing a Quality Service Communicating and Influencing Benefits Alongside your salary of 32,530, Ministry of Defence contributes 9,423 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We enable our people to work at the right place, with the right people, at the right time. We believe that if we look after our people, they will be passionate about delivering great things for our customers.Please follow the link to visit the Discover My Benefits site which showcases the benefits and discounts offered when working as a civilian for the MOD. https://discovermybenefits.mod.gov.uk/civilian/ The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include: A Civil Service pension with an average employer contribution of 28.97%. A generous annual leave allowance. Ability to roll over up to 10 days annual leave ( pro-rated to your contracted hours) per year Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments. Special Paid Leave for volunteering up to 6 days a year. Enhanced maternity, paternity, and adoption leave. Employee Assistance Programme to support your wellbeing. Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and Cafeterias and Shops. Entitlement to apply for Blue Light and Defence Discount Cards. Free MGS Security Uniform.This post does not offer any assistance with Relocation Allowances.Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.Things you need to know Selection process detailsThis vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.If you align with our values and have experience in security or customer service wewould love to hear from you.At application stage you will be assessed against the following:Experience:CV including Job History and Previous Skills.At interview you will be assessed against the following:Behaviours:Working TogetherManaging a Quality ServiceCommunicating and InfluencingArtificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.Application sifting is scheduled to take place on week commencing 28/11/2025Interviews are due to take place face to face at Stirling Lines and will be conducted week commencing 08/12/2025Please note all dates are subject to change due to operational requirements.We want to offer opportunities to all who are successful at interview for our roles, but this isnt always possible, so we do hold candidates on an active reserve list for 12 months. It is also possible that we may offer similar lower graded role/s to reserve candidates or, if no reserves are appointed, candidates that meet the lower grade criteria in merit order.As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The surveyis voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) .People working with government assets must complete baseline personnel security standard (opens in new window) checks.MedicalSuccessful candidates will be expected to have a medical.Nationality requirementsOpen to UK nationals only.Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicants Job contact : Name : MGS RH Email : MGS-RH@mod.gov.uk Recruitment team Email : DBSCivPers-ResourcingTeam1@mod.gov.uk Further informationPlease see Further Information document attached.Attachments 20241009 - Further Information - External Opens in new window (docx, 34kB) Defence Civil Service Offer Opens in new window (pdf, 1562kB)