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Property Claims Team Manager

4 months ago

Westbury, United Kingdom Exchange Street Claims & Financial Services Full time
  • Team Manager / Operations Manager
  • Wiltshire / Berkshire
  • Property Claims
Our client is looking for a Property Claims Operations Manager; someone who has experience in property claims, managing internal and external stakeholders effectively, can work in a fast paced, ever-changing environment and looks for opportunities to problem solve and improve service. This is a great opportunity for the right person looking to take the next step in their own career development, whilst contributing to the success and development of business relationships by working closely with operational teams to oversee and ensure client requirements, philosophies and claims handling processes are met.You will also support operations in achieving overall business unit goals.Essential for this role:  
  • Have experience in the handling of property insurance claims.
  • The desire and ability to deliver excellent customer service
  • Proven management skills, and the confidence to lead a high performing team dealing with complex claims 
  • First class communication skills, both written and verbal
  • Competent IT skills and the capability to maintain and work from an electronic file to a high auditable standard.
  • Strong organisational skills and the ability to prioritise your workload under pressure
  • The ability to communicate clearly and appropriately with colleagues, and understand and satisfy their needs
  • A proven track record in managing a high performing team and delivering excellent service and results.