Consultant – CX Strategy
1 day ago
About the OpportunityA leading digital transformation and change management consultancy is expanding its Strategy & Transformation practice and seeking a CX Strategy & Transformation Consultant to help shape customer-centric innovation for global clients.If you have a background in digital strategy, CX transformation, or change consulting—particularly from a Big 4 or top-tier consulting environment—this role offers the opportunity to influence major programmes globally while accelerating your consulting career in a fast-growing well-established practice.What You’ll DoAs a Consultant, you’ll work at the intersection of customer experience, digital platforms, and business strategy, helping clients rethink how they serve customers and modernise their operations. You will:Lead customer research, journey mapping, workshops, and requirements gatheringAnalyse end-to-end customer journeys and identify opportunities for optimisationBuild CX transformation roadmaps and business cases linked to measurable outcomesAssess digital capabilities (e.g., e-commerce, self-service, AI) and recommend scalable solutionsKeep programmes on track while influencing senior stakeholders across business and technologyTranslate qualitative and quantitative insights into clear recommendations and specificationsCollaborate with industry experts to support initiatives across energy, automotive, infrastructure, food, agriculture, minerals, and oil & gasContribute to thought leadership, go-to-market strategy, and internal capability buildingWhy This Role Stands OutA rare chance to join a growing consulting team with strong investment and an exciting transformation agendaExposure to international work, including collaboration with teams globallyHands-on involvement in CX strategy, digital innovation, and technology evaluationClear progression into broader consulting and business development responsibilitiesContinuous learning, industry events, and the ability to directly shape a developing practiceWhat We’re Looking For5+ years’ consulting experience (digital strategy, CX, transformation, or change)Experience in data platforms, AI, CX tech, enterprise solutions, or digital productsAbility to simplify complex problems and present compelling recommendationsStrong stakeholder management and communication skillsA client-first mindset with comfort engaging senior executivesEligibility to work in the UK + willingness to travel in the UK/Europe sometimesPreferred:Big 4 / top-tier consulting experienceExposure to Agile, digital product ownership or CX technology stacksIf you’re passionate about customer experience, digital innovation and strategic transformation, and want to build your career in a dynamic consultancy environment, we’d love to speak with you.Please send your CV with all relevant experience and skills, and feel free to email CV, salary expectations and availability to interview and start:marina.economidou@templeton-recruitment.comDr Marina Economidou, Senior Client Partner
-
Consultant – CX Strategy
1 week ago
London Area, United Kingdom Templeton & Partners - Innovative & Inclusive Hiring Solutions Full timeAbout the OpportunityA leadingdigital transformation and change management consultancyis expanding its Strategy & Transformation practice and seeking aCX Strategy & Transformation Consultantto help shape customer-centric innovation for global clients.If you have a background indigital strategy, CX transformation, or change consulting—particularly from aBig...
-
Consultant – CX Strategy
6 hours ago
London, United Kingdom Templeton & Partners - Innovative & Inclusive Hiring Solutions Full timeAbout the OpportunityA leading digital transformation and change management consultancy is expanding its Strategy & Transformation practice and seeking a CX Strategy & Transformation Consultant to help shape customer-centric innovation for global clients.If you have a background in digital strategy, CX transformation, or change consulting—particularly from...
-
London, United Kingdom Templeton & Partners - Innovative & Inclusive Hiring Solutions Full timeJob DescriptionAbout the OpportunityA leading digital transformation and change management consultancy is expanding its Strategy & Transformation practice and seeking a CX Strategy & Transformation Consultant to help shape customer-centric innovation for global clients.If you have a background in digital strategy, CX transformation, or change...
-
CX Lead
2 days ago
London, Greater London, United Kingdom WeAreAspire Full timeDo you get excited about delivering excellence for your clients? Then you could be the perfect fit for this agency in this flexible CX Lead role**JOB TITLE: CX Lead (Qualtrics Specialist)SALARY Up to £100kLOCATION: UK/Ireland based - Fully Remote**THE COMPANYWe are representing a global organisation that helps organisations design, implement, and optimise...
-
Senior Principal CX Advisory Consultant
2 weeks ago
London, United Kingdom Genesys Full timeJoin the team and create the future of customer experience together. Senior Principal CX Advisory Consultant (Individual Contributor) Location: London flexible office Join the Genesys CX Advisory team to help enterprise customers define and execute their AI Orchestration strategy. You’ll lead complex transformation programs, advise on CX (customer...
-
SAP Cx
2 weeks ago
London, United Kingdom Harrington Boyd Full time**SAP CX & SD Consultant** **Remote - Travel Occasionally** **£65,000 - £70,000 + Benefits** Our client are looking for a SAP CX & SD Consultant to join their team. You will be helping to deliver the sales and distribution aspects of some of the most exciting and challenging SAP solutions for clients across various industries. **The role**: - Deliver...
-
SAP Cx and SD Consultant
1 day ago
London, United Kingdom Henderson Scott Full time**SAP CX and SD Consultant** Our client is one of the biggest consultancies in the business, won numerous awards within the industry, champions inclusion and diversity, offers exciting career progression paths and training and development programs to keep their teams at the cutting edgeof innovation. - **Circa £65,000** + Generous bonus and benefits -...
-
CX Lead
3 days ago
London, United Kingdom Aspire Full timeDo you get excited about delivering excellence for your clients? Then you could be the perfect fit for this agency in this flexible CX Lead role!JOB TITLE: CX Lead (Qualtrics Specialist) SALARY Up to £100k LOCATION: UK/Ireland based - Fully Remote THE COMPANYWe are representing a global organisation that helps organisations design, implement, and optimise...
-
Senior Principal CX Advisory Consultant
2 weeks ago
London, United Kingdom Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
-
Senior Principal CX Advisory Consultant
2 weeks ago
London, United Kingdom Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce...
