CX Lead
3 days ago
Do you get excited about delivering excellence for your clients? Then you could be the perfect fit for this agency in this flexible CX Lead roleJOB TITLE: CX Lead (Qualtrics Specialist) SALARY Up to £100k LOCATION: UK/Ireland based - Fully Remote THE COMPANYWe are representing a global organisation that helps organisations design, implement, and optimise feedback-driven programmes using leading technology. It focuses on turning meaningful insights into action through a structured, value-based approach that strengthens engagement, leadership accountability, and organisational culture.They are now looking to bring on a Qualtrics specialist to take the lead on their CX programmes: KEY DUTIESLead client engagement, translating business goals into CX strategies, supporting sales through demos and guidance.Design, implement, and deliver CX programs using Qualtrics, optimizing surveys, dashboards, workflows, ensuring timely delivery.Analyse feedback to insights, stakeholders, present recommendations, facilitate workshops, and mentor teams in CX practices. SKILLS & EXPERIENCECertified CX consultant with proven experience delivering enterprise projects, understanding journeys, measurement, and CX principles.Strong communication, presentation, analytical, problem-solving skills; manage multiple projects, deadlines, and client relationships effectively.Fluent in English, additional languages preferred, with consulting or professional services experience enhancing CX delivery capabilities.Interested in this CX Lead role? Apply now and let's have a chatWe Are Aspire Ltd are a Commited employer
-
CX Lead
2 days ago
London, Greater London, United Kingdom WeAreAspire Full timeDo you get excited about delivering excellence for your clients? Then you could be the perfect fit for this agency in this flexible CX Lead role**JOB TITLE: CX Lead (Qualtrics Specialist)SALARY Up to £100kLOCATION: UK/Ireland based - Fully Remote**THE COMPANYWe are representing a global organisation that helps organisations design, implement, and optimise...
-
Cx Operations Lead- Nutmeg
5 days ago
London, United Kingdom JPMorganChase Full time**JOB DESCRIPTION** Nutmeg is the UK’s largest truly digital wealth manager, offering clarity and transparency to both seasoned and first-time investors as they seek to achieve their financial goals. Nutmeg now manages over £7bn on behalf of over 250,000 clients who have sought the powerful combination of an easy-to-use, adaptable investment service and...
-
Cx Change Manager
7 days ago
London, United Kingdom Experis LTD Full time**CX Change Manager** **Hybrid** **Permanent** **Competitive Salary and Benefits Dependant on Experience** We are currently looking for a Customer Experience Change Manager to join DS Smith, a global leader in sustainable packaging solutions, in their brand new CX team. Whilst they are already a market leader in sustainable packaging, they are aiming to...
-
Amazon CX Engineer
4 weeks ago
London, United Kingdom Robert Half Full timeRobert Half Technology are assisting a market leading consultancy to recruit several Amazon CX Engineer on a contract basis - fully remote - UK based The Amazon CX Senior Engineer leads the design, implementation, and optimisation of complex full-stack Amazon Connect solutions. This position requires deep technical expertise to guide customers through...
-
Head of Amazon CX Practice
2 weeks ago
London, Greater London, United Kingdom Peaple Talent Full time £80,000 - £120,000 per yearHead of Amazon CX Practice | Remote/Hybrid (UK) | Competitive SalaryPeaple Talent is working with an innovative, award-winning customer experience consultancy that is transforming how organisations connect with their customers using next-generation Amazon-focused CX technologies and platforms.We're looking for a Head of Amazon CX Practice to lead the...
-
Amazon CX Engineer
2 weeks ago
London, United Kingdom Robert Half Full timeRobert Half Technology are assisting a market leading consultancy to recruit several Amazon CX Engineer on a contract basis - fully remote - UK based The Amazon CX Senior Engineer leads the design, implementation, and optimisation of complex full-stack Amazon Connect solutions. This position requires deep technical expertise to guide customers through...
-
Head of Cx
2 weeks ago
London, United Kingdom loveholidays Full time**Why loveholidays?** At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away. **The impact you’ll have**: Join our...
-
Head of Cx
2 weeks ago
London, United Kingdom Love Holidays Full time**Company Description** Jobs for Humanity is collaborating with Love holidays to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Love holidays **Job Description** Why loveholidays?** At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited...
-
Director - Europe Cx Sales
2 weeks ago
London, United Kingdom Freshworks Full time**Company Description** Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies - from startups to public companies - worldwide use Freshworks...
-
Lead Customer Behaviour Analyst – CX
4 days ago
London, Greater London, United Kingdom Gen Full timeWho Are We?We're more than just a company; we're a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Together, we protect over 500...