Current jobs related to Customer Service - Norwich - Reed

  • Outbound Customer Service Advisor

    3 hours ago

    Norwich, United Kingdom Service Service Full time

    We are recruiting for an Outbound Customer Service Advisor for a well-established Norwich-based insolvency practitioner. This candidate will need to be able to be talented, career-driven and able to fully embrace the ethos of the business – thinking creatively, being approachable to our clients and providing an outstanding service every time. The Outbound...

  • Sales/Customer Service Representative

    4 weeks ago

    Norwich, United Kingdom Service Service Employment Agency Limited Full time

    Sales and Customer Service Representative Office based - Meridian Business Park Monday to Friday office hours £25K - £27K salary depends on experience Job brief My small but well established client are looking for a Sales and Customer Service representative to help customers identify and purchase products both from their current range or alternatively...

  • Customer Service and Booking Coordinator

    3 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Summary:Service Service Employment Agency Limited is seeking a highly organized and detail-oriented Booking Clerk/ Customer Service Representative to join their team on a temporary basis. The ideal candidate will possess excellent administrative skills, strong data entry abilities, and a willingness to learn.Key Responsibilities:Unbox and transport items...

  • Booking in Clerk/ Customer Service Agent

    4 weeks ago

    Norwich, United Kingdom Service Service Employment Agency Limited Full time

    Booking in Clerk/ Customer Service Agent £12.00 per hour. Hours 0830am - 16:30pm Monday to Friday. My client based near Norwich airport is looking for a Booking in Clerk/ Customer Service Agent to join their team on a temporary basis. The role will cover a broad spectrum of tasks, the main functions of the role are: Unboxing and transporting items from...

  • Booking Clerk/ Customer Service Representative

    1 week ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Service Service Employment Agency Limited is seeking a skilled Booking Clerk/ Customer Service Agent to join their team on a temporary basis. The ideal candidate will possess excellent attention to detail, solid data entry skills, and good administration skills, including typing and telephone experience. The role will involve unboxing and transporting items...

  • Booking Clerk/ Customer Service Representative

    1 week ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Service Service Employment Agency Limited is seeking a skilled Booking Clerk/ Customer Service Agent to join their team on a temporary basis. The ideal candidate will possess excellent attention to detail, solid data entry skills, and good administration skills, including typing and telephone experience. The role will involve unboxing and transporting items...

  • Booking Clerk/ Customer Service Representative

    3 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Summary:Service Service Employment Agency Limited is seeking a highly organized and detail-oriented Booking Clerk/ Customer Service Agent to join their team on a temporary basis. The ideal candidate will possess excellent administrative skills, strong data entry abilities, and a willingness to learn.Key Responsibilities:Unbox and transport items from the...

  • Booking Clerk/ Customer Service Representative

    2 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Summary:We are seeking a highly organized and detail-oriented Booking Clerk/ Customer Service Representative to join our team at Service Service Employment Agency Limited. As a key member of our team, you will be responsible for ensuring the smooth operation of our administrative processes.Key Responsibilities:Unbox and transport items from the goods in...

  • Booking Clerk/ Customer Service Representative

    2 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Summary:We are seeking a highly organized and detail-oriented Booking Clerk/ Customer Service Representative to join our team at Service Service Employment Agency Limited. As a key member of our team, you will be responsible for ensuring the smooth operation of our administrative processes.Key Responsibilities:Unbox and transport items from the goods in...

  • Trainee Client Services Administrator

    4 months ago

    Norwich, United Kingdom Service Service Full time

    My client is a Norwich based Wealth Management company who provide investment and retirement advice to a High Net Worth client base. a boutique practice that believes in putting their strong client base at the forefront of all that they do. **Role purpose** To support the Financial Planning Partners by providing back-office support where required, whilst...

  • Customer Engagement Specialist

    1 month ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Customer Engagement Specialist - 4 Days a Week £23,500 - £45,000 per annum OTE Comprehensive training provided at no cost Numerous incentives available, including complimentary holidays abroad **IMMEDIATE STARTS AVAILABLE. 4-DAY-WEEK - every week Friday, Saturday and Sunday off** No prior sales experience necessary; candidates should possess confidence in...

  • Outbound Client Services Representative

    2 days ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Outbound Client Services AdvisorWe are seeking a talented and career-driven individual to join our team as an Outbound Client Services Advisor. This role is perfect for someone who is passionate about providing exceptional customer service and has a strong background in telesales or customer service.Key Responsibilities:Establish and build relationships with...

  • Outbound Client Services Representative

    2 days ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Outbound Client Services AdvisorWe are seeking a talented and career-driven individual to join our team as an Outbound Client Services Advisor. This role is perfect for someone who is passionate about providing exceptional customer service and has a strong background in telesales or customer service.Key Responsibilities:Establish and build relationships with...

  • Customer Service

    3 months ago

    Norwich, United Kingdom Pertemps Network Group Full time

    **Customer Service**: - 176NorwichRSA**£12 Per Hour** - Full Time**Temporary** **Norwich, Norfolk** **Customer Service And Call Centre** **Job Description**: **I am looking for bright, sunny Customer Service individuals to work for student accommodation provider in Norwich** **Do you have a good customer service skills with a great "can do" attitude....

  • Administration & Customer Service Representative - Hybrid Working Opportunity

    2 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Services Administrator to join our dynamic team at Service Service Employment Agency Limited in Norwich. As a key member of our client-facing administration team, you will be responsible for providing exceptional support to our clients and colleagues.Key ResponsibilitiesAdministrative...

  • Administration & Customer Service Representative - Hybrid Working Opportunity

    2 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Services Administrator to join our dynamic team at Service Service Employment Agency Limited in Norwich. As a key member of our client-facing administration team, you will be responsible for providing exceptional support to our clients and colleagues.Key ResponsibilitiesAdministrative...

  • Financial Services Administrator

    2 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Title: PA and Financial Services AdministratorWe are seeking a highly organized and efficient individual to join our team as a PA and Financial Services Administrator. As a key member of our team, you will provide administrative support to our Financial Planner and assist with various tasks related to client management and financial services.Key...

  • Financial Services Administrator

    2 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    Job Title: PA and Financial Services AdministratorWe are seeking a highly organized and efficient individual to join our team as a PA and Financial Services Administrator. As a key member of our team, you will provide administrative support to our Financial Planner and assist with various tasks related to client management and financial services.Key...

  • Client Service Coordinator

    2 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Trainee Administrator at Service Service Employment Agency Limited.As a Trainee Administrator, you will provide technical and administrative support to our Financial Planning Partners and advisers, ensuring the smooth operation of our business.Key...

  • Client Service Coordinator

    2 weeks ago

    Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Trainee Administrator at Service Service Employment Agency Limited.As a Trainee Administrator, you will provide technical and administrative support to our Financial Planning Partners and advisers, ensuring the smooth operation of our business.Key...

Customer Service

3 months ago

Norwich, United Kingdom Reed Full time

Seeking a French/ Spanish speaking Customer Service Professional

Job Advert: Amazon Customer Service Representative (Fashion Company)

Summary of Responsibilities: As an Amazon Customer Service Representative for our fashion company, you’ll play a vital role in maintaining the service aspects of Capezio Amazon for both the UK and EU markets. Your responsibilities include ensuring smooth day-to-day operational functions, maintaining the product catalog, and delivering an exceptional front-end user experience. When issues arise, you’ll investigate and resolve them using your knowledge of website operations and collaboration with your direct manager.

Major Duties/Responsibilities:

  1. Own the Amazon Customer Service Experience:

    • Ensure both 1P (first-party) and 3P (third-party) sites function seamlessly on a daily basis.
    • Address inbound queries, customer service calls, and associated administrative tasks.

  2. Purchase Orders, Returns, and Chargebacks:

    • Manage purchase orders, returns, and chargebacks as needed.

  3. Opportunities and Escalations:

    • Investigate opportunities for new customers and products, proactively escalating matters when necessary.

  4. Enquiries, Orders, and Deliveries:

    • Handle customer enquiries, process orders, and manage deliveries.

  5. Page and Product Management:

    • Collaborate with the ECOMM specialist to maintain accurate and competitively priced product databases.

  6. Operational Assurance for Customer Order Processing:

    • Ensure smooth order and return processes:
      • Appropriately capture funds.
      • Correctly send orders to ERP (Enterprise Resource Planning) and WMS (Warehouse Management Systems).
      • Ensure timely order fulfillment and accurate email communication with Amazon.

  7. Continuous Learning and Innovation:

    • Stay informed about Amazon trends, innovations, and emerging technologies to shape our future Amazon presence.

  8. Cost-Effective Handling:

    • Deal with relevant enquiries, orders, and deliveries while minimizing costs.
    • Provide delivery dates, manage back orders, investigate complaints, prioritize customer needs, handle archiving and storage, and manage returned products.

  9. Collaboration and Efficiency:

    • Work closely with team members to improve efficiencies and enhance our level of customer care.
    • Liaise with the sales team as needed.

Experience/Education:

  • Previous experience with Amazon Seller Central or Vendor Central.
  • Proficiency in Microsoft Excel.
  • Experience with an eCommerce business that ships physical goods.
  • Familiarity with ERP systems is a plus.
  • Knowledge of soft goods and dancewear is advantageous

What's in it for you?

You be rewarded with an attractive salary along with excellent benefits package including hybrid working.

Interested?

Please call Michelle Topley on or email your CV to . Alternatively apply online.