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Customer Service Co-Ordinator

2 months ago

Bishop's Stortford, United Kingdom The Dove Partnership Full time

Exciting news I have the most amazing job based in Bishops Stortford working for a very good client of ours and it could be yours

Handle customer enquiries via telephone & email

Be thorough and clear in all communication

Provide excellent customer service

Manage order entry

Raise and manage customer complaints throughout the whole resolution process

Manage and carry out any other duties as assigned.

Solve problems through investigation and research

Process customer orders

Liaise between the customer and the customer service team for deliveries and orders

Cooperate with the sales team and sales coordinators to assist with pricing and order related enquires

The ideal candidate will have the following Skills and Attributes:

Must have experience in Customer Service

Must have strong skills in Microsoft Office

Be self-motivated with positive attitude

Be customer-oriented

Able to work independently and as team player

Willing to work on continuous improvement personally and within the customer service team

Exhibit excellent communication skills

Pay attention to detail

Be thorough and clear in their communication

Have good time management with the ability to meet deadlines

Be an effective problem solver

Be able to multitask, even when under pressure

So to hear more on this fab job please do not delay send us your CV today