Distribution Centre General Manager

2 days ago

London, United Kingdom SUPERDRUG Full time

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Role Purpose:

With a passion for the Superdrug and Savers brands, the GM for Distribution will implement the Supply Chain business strategy and objectives. This role reports to the Supply Chain Director ASW UK. You will be leading a diverse team of Distribution Centre Managers across an in-house operated multi-site network in order to ensure we deliver the right product to the right stores at the right time for our customers. You will play a key role in the coaching and development of our Senior DC Leadership Teams, embodying our culture and creating that Superdrug Feeling for all Team Members working in a Distribution Centre.

A typical day in this role includes:

  1. Interacting with a variety of stakeholders: (Exec, Op Exec, Supply Chain, Health and Safety, Property, Trading, Store Operations, People Team)
  2. Stakeholders outside of the BU: (Labour Agency providers, Suppliers 3PLs etc)
  3. Building strong relationships within the business to work collaboratively between Supply Chain and Retail Operations, ensuring data driven feedback is provided accurately and constructively.
  4. Implementing a safety first culture.
  5. Analyzing available data to identify performance gaps, KPI risks and finding new opportunities to improve efficiencies and productivity within the distribution network.
  6. Providing coaching and feedback to the Senior DC Leadership Teams to assist them in delivering their objectives, SLA's and business KPI's.
  7. Taking overall accountability for hitting KPIs; H&S, Productivity, Costs and Employee Engagement.
  8. Using a strong commercial and financial mindset to influence decision making within the logistics operations, keeping the customers at the heart of what we do.
  9. Working in collaboration with the People Team to highlight opportunities for development and progression, growing talent internally to support future business needs.
  10. Championing our values by creating a culture where our team members love to work and can be themselves.
  11. Sharing best practice with the AS. Watson group to support growth of other BU's.
  12. Building and implementing a future-fit logistics business strategy in collaboration with the wider Supply Chain. Including robust and practical strategies that are clearly communicated to key stakeholders within the business, and is continuously evaluated to make necessary adjustments when new opportunities arise.

This job is a good fit for you if:

  1. You understand that the business plan can only succeed with great people in place, making team development a high priority.
  2. You have high levels of personal drive and can see the opportunity in any result.
  3. You can easily adapt to changing trends and influence others to get on board with new initiatives.
  4. You are motivated by delivering results and finding new ways to improve performance.
  5. You have the confidence and curiosity to challenge process to find better ways of working.
  6. You understand the importance of coaching and motivating your team no matter what the result.
  7. You enjoy working at a fast pace, in an everchanging environment.

What you'll need:

  1. Excellent communication and presentation skills.
  2. Ability to lead with confidence and be the subject matter expert on logistics and distribution matters.
  3. Experience of leading a team at a senior level.
  4. A strong commercial and financial mindset that shapes an understanding of how a successful distribution network operates.

Here's what's in it for you:

  • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
  • 2 staff discount codes for yourself and a family member or friend.
  • 30% discount on Superdrug Own Brand Products both in store and online.
  • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
  • Company pension matching and bonus.
  • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
  • Being part of more We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
  • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets
  • Unrivalled Learning and Development programmes.

Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

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