Distribution Centre Operations Manager

6 days ago


London, Greater London, United Kingdom Tesco Partners Full time
About the Role: We are seeking an experienced Warehouse Shift Lead to join our team at Tesco Partners. As a key member of our Distribution Centre operations, you will be responsible for leading a team of managers and colleagues to ensure exceptional service delivery to our stores. This includes analysing trends in Big 6/KPIs, building and delivering warehouse improvement plans, and maximising the My Performance process to aid individual performance and productivity. A strong focus on teamwork, coaching, and mentoring is essential in this role.

We estimate the salary for this position to be around £45,000 - £55,000 per annum, depending on experience. If you have excellent leadership skills, a passion for improving operational efficiency, and a commitment to customer satisfaction, we would love to hear from you.

This role involves:
  1. Analyse and spot trends in Big 6/KPIs in my Distribution Centre, build and deliver warehouse improvement plan to build capability where it is needed most.
  2. Maximises the My Performance process and tools to aid individual performance, productivity and standards.
  3. Use my expertise and knowledge to identify opportunities to improve the Warehouse performance, engaging and supporting my team to deliver these.
  4. Co-ordinate all Warehouse plans, KPI's and resource to ensure delivery and sustainable improvements on all KPIs, whilst achieving our Distribution Centre financial budget.
  5. Build the capability of my Managers, making sure they have received the Operational and Leadership training to do their job and provide ongoing coaching and mentoring
  6. Lead my team to deliver end to end Distribution Centre routines and standards in line with the Operating model.
  7. Co-ordinate and effectively forward plan for all seasonal, trade driving and promotional events to maximise sales within stores by ensuring stock is dispatched and received at the right time.
  8. Collaboratively work with support office and store leads to ensure our Warehouse Operating procedures are best in class and focus on providing our stores with the service they require.
  9. Ensuring my team deliver safety standards, hygiene standards, maintain the cold chain and food hygiene.
  10. Leading Direct to Depot changes, organising my Managers to deliver and sustain change programmes, achieving optimum product availability for customers.
  11. Leading preventive shrink and security plans for my shift.
  12. Operating collaboratively to achieve the best service for stores across all shifts.
  13. Being the accountable Duty Manager for the shift as part of a rota, making decisions that are right for our customers, colleagues and Tesco.
  14. Leading our store community plan, generating and delivering ideas and encouraging our Warehouse Service teams to do the same.
  15. Leading the resource planning activities so that all hours are worked when and where we need them to effectively service our stores.
  16. Building capability of my Managers knowledge of related Warehouse Service Shift Manager Distribution Centre and support them to identify and resolve root causes issues, with sustainable solutions and continual review.
  17. I am aware of what our competitors are doing and continually identify ways to improve our Distribution Centre for customers.


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