Sales and Events Executive

1 week ago


Gloucestershire, United Kingdom Relais & Châteaux Full time

We are seeking a driven dynamic and commercially experienced professional with a passion for the hospitality industry.Key Responsibilities Events Responding to relevant M&E enquiries in line with company standardsActioning enquiries promptly and following up on a timely basisPrepare proposals and contracts check billings invoices and process payments and input accurately into hotel systems.Sales driven and ability to optimise every sales opportunityProactively convert key provisional business through show rounds and proactive chaseConduct show rounds with prospective clients promoting the hotelEnsure clear billing instructions and communication of these details to the operations teamCompiling accurate function sheets distributing weekly and discussing with Operations team accordingly providing updates as required.Work closely with the F&B & Front of House team to ensure smooth running and execution of weddings conferences and events on site along in collaboration with the Sales and Events teamMeet targets KPIs schedules follow company policies and procedures and comply with all health and safety regulations.Ability to deal with all enquiries and provide information and quotations via phone and emails.Ability to identify customers needs and respond proactively to all of their concernsGreet function organisers and be the point of contact and fully responsible for the ceremony/event. SalesManage local key clients and customers to grow relationships and encourage repeat business.Support Hotel service and strategy by regularly updating action plans reports and financial objectivesProactively generate leads and promote the hotel through research attend industry events networking and targeted outreachMonitor and stay ahead of market trends and competitor activities and adjust sales strategies accordingly based on competitor analysis and local market insight.Supporting the overall Sales and Events team to help achieve sales targets handling calls and enquiries and producing event proposals and contracts.Develop and build relationships with new and existing customers travel management agents and group agents to enable future bookings through sales calls organizing FAM trips attending industry events when needed etcCollaborate with the central sales and marketing teams to identify marketing opportunities to maximise exposure and drive revenueRecord and maintain accurate data through relevant CRM systems and current processes.Qualifications : Proven experience working in proactive sales or events within hotel events/sales or leisure and tourismA proven track record of achieving sales targetsHighly organised with the ability to manage your schedule and work independently as well as being a reliable member of the overall sales and events team.Excellent interpersonal negotiation and communication skills both oral and writtenSelf-motivated and results oriented with a record of meeting or exceeding targetsWillingness to travel and be flexible with working hours.Ability to establish trust and build rapport with potential clients and maintain good working relationships with colleagues in all departments of the hotelAbility to provide and demonstrate exceptional guest serviceConfident in using Microsoft Office and CRM systemsPrecise and detailed orientedClean valid Driving LicenseAdditional Information : Competitive salary from 28000 per annum40 hours per week worked over 5 days including weekends (based on business needs.)28 days holiday including bank holidays with an additional day on your birthdayComplimentary stay at the Castle after 3 months probation period successfully passedSickness benefit of 5 days (after 6 months service)Training programs via internal & external professionals and access to online training facilitiesOpportunity to benefit from staff rate at 7Hospitality and Relais and Chateaux propertiesUniform provided meals available whilst on duty and free parkingA share of the monthly service charge distributed among the full team.Remote Work : NoEmployment Type : Full-time Key Skills Animal,Food Service,Joomla,Asset,CISSP,Corporate Risk Management Experience: years Vacancy: 1



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