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Credit Controller

2 months ago

Greenford, United Kingdom Reed Full time
Credit Controller
  • Job Type: Full-time permanent - Mon -Fri 9-5.30pm ( flexible on start and finish times) 
  • Probation period 3 months (WFH hybrid model 3 days in the office and 2 days from home)
  • Salary: £30-33k 

We are looking for an experienced Credit Controller to join our finance team. The successful candidate will be responsible for chasing overdue accounts for a ledger of approximately 500 accounts and managing debt collection of around £1.5 million a month. This role requires establishing strong relationships both internally and externally to ensure effective debt collection and to provide excellent customer service.

Day to Day of the role:
  • Contribute to the company’s Health & Safety, Food Safety, and Socio-Environmental/Energy values.
  • Comply with all regulatory and legal requirements within the business.
  • Achieve all KPIs and annual goals set, including objectives.
  • Chase all overdue accounts and monitor payment patterns to minimise potential bad debt and maximise cash collection.
  • Respond to all customer email and telephone enquiries/queries.
  • Liaise with sales/customer services and purchase ledger to resolve stock and pricing issues.
  • Negotiate payment plans and restrict supply of goods when necessary.
  • General Sales Ledger Accounts Administration, including responding to copy requests, updating account contacts, checking customer credit ratings, applying credit terms, and updating customer invoice portal platforms.
Required Skills & Qualifications:
  • Proficiency in Microsoft tools, especially Outlook and Excel.
  • GCSE pass in Math and English language.
  • AAT or equivalent working experience.
  • Knowledge of filing systems and proficiency in the English language.
  • Direct experience as a Credit Controller with a solid finance background.
  • Experience with EDI (portals) for invoice processing.
  • Good numeracy skills and the ability to work accurately in a busy environment.
  • An analytical mind with the ability to work well under pressure and multitask.
  • Exceptional attention to detail, highly organised, and a ‘completer-finisher’.
  • A flexible team player with proactive work ethic.
  • Excellent communication skills, both written and verbal.
  • A confident self-starter with a positive, enthusiastic ‘can do’ attitude.
  • Customer-focused, reliable, conscientious, and dedicated.
Benefits:
  • 25 days annual holiday plus 8 public holidays per annum (5 of which you are able to use flexibly)
  • Auto-Enrolment Pension, plus an enhanced pension option
  • Discretionary annual bonus scheme 
  • Life assurance
  • Cycle to work scheme
  • Employee benefits portal with retail discounts, GP service and financial support tools
  • Volunteer days
  • Programme of social and team events
  • Free parking on site
  • Up to 40% discount on Company products
  • Long service awards
  • Subsidised Canteen
  • 40 hrs/wk i.e. 9am-5.30pm Mon-Fri (start and finish times flexible) with a 3 day/week office; 2 day/week WFH hybrid working model.
  • Probationary period 3 months
  • Annual salary review (our ‘movers and shakers’ are always rewarded)
  • 10% KPI related bonus based around challenging but achievable tasks related to the role

To apply for the Credit Controller position, please contact Vinny Basra at the Staines Accountancy office