Operations Manager, Housing Management

3 weeks ago


London, United Kingdom R&R Housing Full time

Job DescriptionAbout the RoleThis senior role oversees the development and management of the Council’s temporary accommodation portfolio, ensuring effective supply, allocation, and compliance with statutory duties.You will lead housing management and income recovery through significant change, driving strategy, performance improvement, and responses to new legislation and standards.As Operations Manager, you will lead a high-performing team, drive continuous improvement, manage financial and strategic performance, and work collaboratively across internal and external partners.Strictly Essential Requirements Applicants must clearly demonstrate the following:Significant experience of housing management and income recovery at a strategic level, including full oversight of rental income, arrears management, property management with a range of providers, and the procurement of accommodation for homeless households.Comprehensive, up-to-date knowledge of legislation including Landlord and Tenant Law, Family and Immigration Law, welfare and housing benefits, the Children Act, Community Care Act, and relevant case law relating to duties owed to homeless households.Proven capability in designing and delivering bespoke housing management services, undertaking research and...



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