Beauty Studio Manager

2 weeks ago

Cardiff, United Kingdom Superdrug Full time
Job Title: Beauty Studio Manager
Location: xxxx
Hours: 39 hours per week
Salary: £xx.xx per hour

Beauty Studio at Superdrug

We currently have 9 beautiful fully functioning Hair & Beauty Salons with plans to open many more, we offer treatments from Hair & Barbering, brows to nails to Lashes and have partnered with professional brands such as Orly, Studex, Lash Perfect, Eyelash Emporium & Schwarzkopf.

What's in it for you?

Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver that Superdrug feeling In return we give you:
  • A competitive salary
  • 28 days holiday
  • Earn a bonus of up to 25% of your salary
  • Amazing discounts - Up to 30% discount at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and competitions throughout the year - prizes include photoshoot attendance (model preparation), ORLY hampers, Love2Shop vouchers and team nights out
  • Professional inhouse training with our brand partners
    Attendance to our annual Beauty Studio conference
  • Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Lash extensions.

The Role

As well as working as a Senior Stylist or Senior Beauty Therapist, the role includes leading the team and operations. The services on offer include, brow and lash treatments, manicures, pedicures, lash extensions, spray tanning and full hair salon and barbering services.
  • Manage the studio team to provide an excellent service to customers within the Beauty Studio environment.
  • Team management including performance, rotas and training for the team (approximately 15 stylists/barbers/beauty therapists).
  • Ensuring that customers are welcomed and leave with "That Superdrug Feeling" and deal professionally with all customer queries and complaints.
  • Encouraging the team to upsell to customers in the Superdrug store and create interest in the rest of the Beauty Studio zone.
  • Take ownership for the ordering and management of salon stock.
  • Leading by example to ensure the best consultation and advice takes place with customers, especially when providing a colour service.

About You
  • NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing or Beauty Therapy
  • Have Outstanding communication skills and previous management experience
  • Established background in hair dressing, barbering or beauty therapy.

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