Central Bookings Manager

1 week ago


Nottingham, United Kingdom City and County Healthcare Group Ltd Full time

Key ResponsibilitiesLead and manage a team of Booking Coordinators fostering a collaborative and high-performing culture.Oversee day-to-day scheduling and staffing operations to ensure timely and accurate placement of healthcare workers.Monitor team performance set objectives and ensure bookings targets and SLAs are achieved.Support demand forecasting and optimise staff allocation across all branches.Implement efficient workflows and digital tools to streamline the bookings process.Develop strategies to improve fill rates reduce unfulfilled shifts and maximise worker availability.Act as an escalation point for operational issues ensuring swift resolution and continuous service improvement.Ensure compliance with internal policies safeguarding guidelines and regulatory standards.Provide regular performance reports to the Operations Director.Champion Hamilton Crosss culture values and best practices within the central staffing function.Qualifications : Person SpecificationEssential:Proven team leadership or line management experience.Excellent organisational time management and problem-solving skills.Strong understanding of healthcare staffing operations.Confident communicator with excellent interpersonal skills.Ability to perform under pressure in a fast-paced service-led environment.Desirable:Experience managing centralised or multi-site bookings functions.Knowledge of compliance and safeguarding in healthcare settings.Experience within the temporary healthcare staffing sector.Additional Information : Why Join UsAt Hamilton Cross youll be part of a dedicated team committed to delivering high-quality healthcare staffing solutions. This is an exciting opportunity to lead a centralised function develop your team and make a real impact across multiple branches.Hamilton Cross is part of the CCH Group an Equal Opportunities Employer Remote Work : NoEmployment Type : Full-time Key Skills Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management Experience: years Vacancy: 1



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