Front of House Supervisor

1 week ago

Harrogate, United Kingdom Pannal Golf Club Full time

Are you looking for a new start with new challenges in the new year? An exciting opportunity has arisen to join our Food and Beverage team at this prestigious Private Members Golf Club based in the scenic area of Pannal near Harrogate, North Yorkshire.

Reporting to the Front of House Manager you will need to be an energetic team player / leader with an outgoing personality who is organised, self-motivated, able to work under pressure and on your own initiative.

Key duties include

  • To ensure that the clubhouse and facilities are maintained to an acceptable standard and provide a welcoming venue and friendly ambiance to members and visitors.
  • To support the Front of House Manager in the implementing and/or following of procedures concerning recording of stock movements e g. correct charging of items, billing.
  • To ensure high standards of cleanliness throughout the clubhouse.
  • To handle cash and keys responsibly and according to policy.
  • To communicate effectively with and cooperate/ assist the catering operation at all levels when necessary.
  • To build positive relationships with members and guests to ensure customer satisfaction
  • To be proactive in maximising sales and generating revenue.
  • Involvement in organising and delivering member/guest events
  • To manage all payment transactions in accordance with the Club financial policies and procedures and to handle all transactions with diligence, honesty and integrity.
  • To support colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure customer expectations are met.
  • The hours of work are based on an annualised 40 hours per week to be worked within the current rota systems which will include weekends and evenings.
  • Other benefits include company pension, 25 days holidays plus statutory bank holidays (Closed Christmas Day & Boxing Day), free staff meals whilst on duty, staff uniform.

Please submit your CV and covering letter for the attention of F&B Manager Michael Lunn at Pannal Golf Club



AMRT1_UKCT

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