Front of House Team Member
4 weeks ago
Role Overview
We are seeking a Front of House Assistant to join our team at Matcham Grange Care Home. As a Front of House Assistant, you will be responsible for ensuring the smooth operation of the front of house area, providing excellent customer service, and maintaining a clean and welcoming environment.
Key Responsibilities
- Ensure the front of house area is clean, tidy, and well-presented at all times.
- Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
- Operate the till point, handling customer transactions and maintaining accurate records.
- Work collaboratively with the team to achieve excellent customer service and maintain a positive working environment.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Previous experience in a customer-facing role, preferably in the hospitality or care sector.
- Flexibility to work a variety of shifts, including weekends and bank holidays.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career progression and professional development.
- A supportive and inclusive working environment.
- Access to training and development programs to enhance your skills and knowledge.
About Us
Elior is a leading contract caterer, providing high-quality food and hospitality services to a diverse range of clients. We are committed to delivering excellent customer service and creating a positive working environment for our colleagues.
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