Front of House Team Member

4 weeks ago


Harrogate, North Yorkshire, United Kingdom Elior Full time

Role Overview

We are seeking a Front of House Assistant to join our team at Matcham Grange Care Home. As a Front of House Assistant, you will be responsible for ensuring the smooth operation of the front of house area, providing excellent customer service, and maintaining a clean and welcoming environment.

Key Responsibilities

  • Ensure the front of house area is clean, tidy, and well-presented at all times.
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Operate the till point, handling customer transactions and maintaining accurate records.
  • Work collaboratively with the team to achieve excellent customer service and maintain a positive working environment.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Previous experience in a customer-facing role, preferably in the hospitality or care sector.
  • Flexibility to work a variety of shifts, including weekends and bank holidays.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • A supportive and inclusive working environment.
  • Access to training and development programs to enhance your skills and knowledge.

About Us

Elior is a leading contract caterer, providing high-quality food and hospitality services to a diverse range of clients. We are committed to delivering excellent customer service and creating a positive working environment for our colleagues.



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