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Inbound Sales and Customer Experience Representative
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Colchester, United Kingdom Antony James Recruitment Ltd Full timeInbound Sales and Customer Experience Representative Our client is looking for a new Inbound Sales Customer Experience Representative to join their team based in Colchester. This is a fixed term 4 months summer cover with the potential to extend. Based fully on-site working Monday to Friday 09:00 - 17:00 (with potential overtime) with a base of...
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Inbound Sales and Customer Experience Representative
2 months ago
Colchester, United Kingdom Antony James Recruitment Ltd Full timeInbound Sales and Customer Experience Representative Our client is looking for a new Inbound Sales Customer Experience Representative to join their team based in Colchester. This is a fixed term 4 months summer cover with the potential to extend. Based fully on-site working Monday to Friday 09:00 - 17:00 (with potential overtime) with a base of £27,000.What...
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Inbound Sales and Customer Experience Representative
2 months ago
Colchester, United Kingdom Antony James Recruitment Full timeInbound Sales and Customer Experience Representative Our client is looking for a new Inbound Sales Customer Experience Representative to join their team based in Colchester. This is a fixed term 4 months summer cover with the potential to extend. Based fully on-site working Monday to Friday 09:00 - 17:00 (with potential overtime) with a base of £27,000.What...
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Inbound Sales Advisor
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Inbound Sales Advisor
1 month ago
Colchester, United Kingdom RJS Resourcing Ltd Full timeInbound Sales and Customer Experience Representative (4-Month Fixed Term, Summer Cover)Our client is experiencing remarkable growth and an uptick in seasonal demand, prompting them to seek a motivated and enthusiastic individual for a fixed-term summer cover role with an immediate start. This position is ideal for someone with experience in sales and...
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Inbound Call Handler
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Colchester, United Kingdom Spicerhaart Full timeOverviewAre you an estate agent or letting agent of the future – let us help you achieve that goal in the next 2 years?Position: Personal Move AssistantLocation: ColchesterIntroduction: We're looking for dynamic individuals to join our concierge team in Colchester.Role Overview:As a member of our concierge team, your responsibilities will include: *...
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Customer Engagement and Sales Support Specialist
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Sales Order Administrator
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Solar Sales Consultant
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Solar Sales Consultant
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Internal Sales Advisor
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Colchester, United Kingdom Lighthouse Personnel Ltd Full time_‘Recruiting for your future success’_ Our Client are a leading local business who are a national industry leader in manufacturing and distributing towed equipment and parts to the plant hire, construction and utility industries. They are now looking to recruit a **Internal Sales Advisor** to be based from their Colchester headquarters. This customer...
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Sales Advisor
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Colchester, United Kingdom Haybrook Full time: **As a Personal Move assistant/Sales advisor your role will include** - Register client details and pass to relevant in branch teams to arrange viewings - Book property valuations - Complete administrative tasks for our network of branches, be this building brochures, floor plans, window cards, editing photos, data input - Work with your team to deliver...
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Sales Agent
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Sales Advisor
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Colchester, United Kingdom Chewton Rose Full time: **Do you want a career in Estate Agency or Lettings? If the answer to this is yes we have the ideal starter role for you.** **Your role will include** - Registering client details and pass to relevant in branch teams to arrange viewings - Booking property valuations - Completing administrative tasks for our network of branches, be this building brochures,...
![Lighthouse Personnel LTD](https://media.trabajo.org/img/noimg.jpg)
Inbound Sales
2 months ago
'Recruiting for your future success’
Our client is the Nation’s most trusted supplier of alternative drinking water. Due to exceptional growth and increased seasonal demand, they are seeking a motivated and enthusiastic individual to join their team for a fixed-term summer cover role with an immediate start. The role would suit someone with sales/customer service experience and a good level of computer literacy in order to keep company CRM up to date.
Inbound Sales & Customer Experience (3 month FTC)
£27k pro rata | 3 month FTC | Mon-Fri 09:00-17:30 | Potential for overtime | Earles Colne | 23 day annual leave, plus Bank Holidays (pro rata) | Fast paced environment | Customer service | Order processing | Updating CRM | Administrative support
The Inbound Sales and Customer Experience Representative will be responsible for receiving inbound sales inquiries, following up on customer enquiries, processing orders, updating the Customer Relationship Management (CRM) system, and some general administrative support.
This role does not involve outbound prospecting or cold calling.
The ideal candidate will have excellent communication skills, a customer-centric attitude, and a keen eye for detail. There is potential for this role to extend or become a full-time position.
Duties (include but are not limited to)
- Inbound Call Handling: Receive and respond to inbound sales calls, providing information and assistance to potential and existing customers.
- Sales Follow-Ups: Conduct follow-ups on customer inquiries and orders to ensure customer satisfaction, resolve any issues and book jobs.
- Order Processing: Accurately process online and email orders, ensuring all information is correctly entered into the system.
- CRM Updating: Maintain and update customer records in the CRM system, ensuring all interactions are documented and information is up-to-date.
- Customer Experience: Deliver exceptional customer service by understanding customer needs, providing clear accurate and timely information.
- Collaboration: Work closely with other team members and departments to ensure seamless customer service and sales processes.
- Feedback Collection: Gather customer feedback and share insights with the team to improve our products and services.
Person Specification
- Some previous experience in customer service and/or, inbound sales is preferred.
- Strong communication and interpersonal skills; ability to handle multiple tasks simultaneously; detail-orientated with strong organisational skills.
- Familiarity with CRM systems and good computer skills.
- Positive, customer-focused attitude with a willingness to learn and adapt.
- Proficient in using CRM systems.
- Proficient in using Microsoft Office Suite/SharePoint/Teams.
Driving Licence Required: YES
LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT.
PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.
If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.