Account Manager

1 week ago


Royston, United Kingdom Nextera Group Ltd Full time

My client is a PR and Digital Agency currently looking for an Account Manager to come on board and join the team

KEY RESPONSIBILITIES

• Manage multiple client accounts• Develop positive working relationships with all client contacts• Drive client retention, renewals, upsells and client satisfaction• Working closely with clients to develop strategies across digital and communications• Update internal project management software• Leverage technical tools and data to manage campaigns and exceed expectations• Clear and detailed upward and downward briefing to deliver tactical activities• Get to know your client needs, work to anticipate them and identify new business opportunities within your portfolio• Clearly communicate the progress of initiatives to internal and external stakeholders• Prepare campaign insights reporting, including analysis and research• Demonstrable experience of running comms/marketing campaigns across multiple client accounts• Excellent writing skills and attention to detail• Comprehensive knowledge and understanding of all services delivered.

YOUR SKILLS• Proven experience as a Senior Account Executive, Account Manager, Marketing Manager or similar role• Ideally agency experience or in-house managing multiple brands• Capable of building strong relationships with our clients• Excellent listening and presentation skills• Sharp attention to detail

BENEFITS

THE IMPORTANT STUFF

  • 25 days holiday a year plus bank holidays
  • Pension contributions
  • Regular social events

WELLBEING

  • Two mental health days per year
  • Annual mental health workshop
  • Healthcare top up which includes up to:
  • £180 for dental cover
  • £180 for optical cover
  • £500 for therapy treatments (physiotherapy, acupuncture, chiropractic, homeopathy, osteopathy)
  • £75 for chiropody treatments
  • And much more for you and your children too

YOUR DEVELOPMENT

  • Training and development in your specialism
  • Access to industry courses
  • Scope to develop in the role and progress through the organisation

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