Associate Director – Expert Connections Team

1 week ago

London, United Kingdom Woozle Research Full time

 

This role is available in London or Glasgow

 

WHO WE ARE
Woozle Research is the gold standard in investment-grade primary research, trusted by the world’s top investors. We specialize in delivering exclusive, first-hand insights sourced directly from industry experts through surveys, interviews, expert calls, and channel checks.

Our tailored solutions help Hedge Funds, Private Equity firms, and Asset Managers uncover trends, predict opportunities, and deliver superior returns—well ahead of the competition.

 

ABOUT THE ROLE
Position: Associate Director – Expert Connections Team
Location: London or Glasgow (Hybrid Position)
Start Date: ASAP

As the Associate Director of our Expert Connections team, you will oversee the day-to-day operations of Woozle’s expert call offering. You will play a pivotal role in scaling this critical service, ensuring it delivers maximum value to our clients, and growing a high-performing team of analysts and associates. Your leadership will be instrumental in driving exceptional client service and operational excellence while contributing to Woozle’s continued growth.

 

✅ WHAT YOU'LL DO IN THIS ROLE

  • Lead Operations: Manage the day-to-day operations of Woozle’s expert connections service, ensuring seamless delivery of high-quality expert calls for our clients.
  • Client Success: Collaborate with clients to understand their needs, ensuring our expert connections offering delivers tailored and actionable insights.
  • Team Management: Recruit, train, and mentor a team of expert connections analysts and associates, fostering a culture of excellence and continuous improvement.
  • Scale the Offering: Develop and implement strategies to expand the reach and efficiency of the expert connections service, ensuring it meets the growing demands of our clients.
  • Process Improvement: Continuously optimize workflows and processes to enhance efficiency, quality, and client satisfaction.
  • Stakeholder Collaboration: Work closely with other teams to integrate expert connections insights into broader research projects and deliverables.
  • KPI Ownership: Monitor performance metrics, ensuring team goals are aligned with client expectations and company objectives.

 

ABOUT YOU

  • Leadership Experience: Proven ability to manage and grow teams, with experience in a leadership role within a research or consulting environment.
  • Operational Expertise: Strong organizational and operational management skills, with a focus on delivering high-quality results in a fast-paced setting.
  • Client-Focused: Demonstrated ability to work closely with clients, understanding their needs, and ensuring exceptional service delivery.
  • Research Knowledge: Familiarity with expert calls, primary research, or consulting practices, with a strong understanding of how these services support investment decisions.
  • Analytical Skills: Ability to assess and improve team performance, identify growth opportunities, and drive strategic improvements.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with clients, team members, and stakeholders.
  • Adaptability: Thrive in a dynamic environment with evolving priorities and client demands.

 

OPPORTUNITY FOR GROWTH
As the Associate Director, you’ll play a key role in shaping the future of Woozle’s expert connections service. Exceptional performance in this role could lead to further leadership opportunities as Woozle continues to expand.

 

WHY JOIN US?
At Woozle, we are committed to fostering a diverse and inclusive workplace where everyone brings unique perspectives and skills. If this role excites you, even if you don’t meet every requirement, we encourage you to apply.

Take the next step in your career and join a fast-growing, innovative team. Apply now and be part of shaping the future of primary research for the world’s leading investors.

Learn more at www.woozleresearch.com.

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