Information Governance Assistant

4 weeks ago

Midlothian, United Kingdom Page Personnel Finance Full time

Our client is looking for a temp to start asap

Client Details

A leader in their field

Description

We are looking to appoint a temp Information Governance Assistant for an assignment of 4-6 weeks - is that something you could help with please?

The role is equivalent to Grade 5 so the temp would get c £13.77 hourly rate, equivalent to £25,138 per annum pro-rata.

As we are a small team, it's important that they and adaptable with good team skills.

Technically, exposure to M365 software packages such as Outlook, Word and SharePoint would be preferable together with accuracy and attention to detail.

The role will involve hybrid working from home and at our Edinburgh campus. We should be able to source a laptop for the temp, but they will need reliable internet and a quiet confidential space to work in from home.

Profile

An Administrator

  • Assist the Information Governance Officer (Information Rights) in managing and providing an appropriate response to freedom of information and data subject requests from students, staff and external requestors within the statutory deadlines; liaising closely with colleagues across the University as required to retrieve, collate and process relevant information
  • Assist the team maintaining case handling records systems for managing Data Protection, FOI and Information Governance requests and enquiries and provide first line support by ensuring that appropriate responses are provided in a timely manner, answering queries by Teams calls, email and face-to-face as required
  • Assist the HIG & DPO, Information Governance Officers and Records Managers in managing information governance caseload
  • Assist in providing high quality and efficient administrative support to the Information Governance team
  • Provide occasional clerking support to the Global Information Governance and Data Protection Committee and relevant working groups
  • Contribute to a productive and cooperative team ethos, building a wide network of mutually beneficial relationships across the University

Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post.

Job Offer

  • Educated to Higher or A-Level standard (or equivalent)
  • Proficient keyboard skills with a good working knowledge of Microsoft Office applications, including exp of using Microsoft 365 and SharePoint Online applications
  • Proven exp of building, and maintaining, relationships with a wide variety of stakeholder groups and audiences
  • Analytical, accurate and efficient data handling skills, with a high degree of attention to detail and accuracy
  • Strong time management skills, ability to keep track of multiple tasks and to plan and prioritise workload and work effectively under pressure, often in the face of changing and conflicting demands
  • Ability to work independently and on own initiative, seeking guidance when appropriate
  • Strong decision making and problem-solving skills, with the ability to respond appropriately to varying scenarios and different demands from different stakeholders
  • Excellent interpersonal and communication skills, in both written and spoken English, and the ability to produce high quality written work
  • Ability to operate with a high degree of tact and maintain appropriate confidentiality at all times
  • Proven ability to work collaboratively as part of a team
  • Maintains a positive disposition, pleasant, helpful and professional approach, even in difficult or challenging circumstances

Desirable:

  • Relevant work n an information governance service requiring strong customer service and administration skills, preferably within a higher education or public-sector environment
  • Understanding of key principles of data protection and freedom of information laws as they affect the management of information

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