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Volunteer Peer Advisor

2 months ago


Northallerton, United Kingdom ST GILES TRUST Full time

Flexible hours
Ref: FRA-241


Are you proactive, flexible and compassionate with a proven record of providing support, advice and advocacy to vulnerable clients and have the ability to communicate this knowledge in a variety of ways?  If so, St Giles is looking for highly motivated individuals to join our team as Volunteer Peer Advisors working on our pioneering Footsteps service for women.


We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.


About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales. 

About this key role
Guided by Women’s Wellbeing Coaches who will support and help you throughout, as a volunteer Peer Advisor you will support the women using a variety of methods to help reduce the risk of reoffending and encourage positive lifestyle choices.  You will provide mentoring for clients in a positive manner, in a way that helps them reach their specific goals, while also advocating on behalf of the clients and providing practical advice, which can include contacting other services or professionals on your client’s behalf and/or accompanying them at meetings.

We will count on you to maintain accurate records of your activity involving support provided to clients and to develop and maintain positive and professional working relationships with all members of staff at St Giles Trust and other professionals in the community.  Undertaking any relevant training requested to support your success and development is also key to this role.

What we are looking for
•    An understanding of the possible issues faced by females involved or at risk of becoming involved in the criminal justice system
•    Lived experience of the criminal justice system (desirable)
•    Excellent written and communication skills, including familiarity with form filling, letter writing and advocacy and following instructions
•    Impressive relationship-building and interpersonal skills
•    A flexible, collaborative and professional approach to your work. 

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.


In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

To apply, please email and request an application form.


We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.


Closing date: 21 September 2024 at 11 p.m.       Interview date:  02 October 2024