Client Coordinator
3 weeks ago
Sureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services. Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations required for a building to meet regulatory requirements. As a leading fire and electrical compliance service provider to the public sector, our success relies upon a market-leading, engaged, and highly skilled team, for which we are always seeking skilled and self-motivated individuals to join us. Role Overview : The Client Coordinator will have responsibility for managing their own client caseload, liaising with the customer, client and engineers daily, to ensure work is being carried out in in accordance with the contract requirement. Responsibilities: Receive and respond to telephone/email queries from clients, residents, engineers & colleagues Liaise and cooperate with the team to ensure all processes and procedures are followed Monitor and update resident satisfaction, complaint and defect KPI spreadsheets Produce monthly customer KPI reports Ownership of your own Client caseload A sound understanding of the works being carried out and be able to translate this simply and effectively, when talking to internal and external customers Prepare/raise material orders as required to meet the programme Input and maintain data on the management system Provide feedback/comments on failures or requirements General admin related tasks Skills & experience: Proactive, self-starter with an eye for detail Able to manage own workload, work independently while adhering to strict regulations and deadlines Exceptional communication skills, confident to communicate with colleagues & clients at all levels Ability to work in a high-pressure environment whilst ensuring self-care Good administration and I.T. skills (Word, PowerPoint, Excel) Benefits:25 days holiday (plus the bank holidays) Extra day off for your birthday Pension contributionsHybrid working Career progression opportunities Ongoing Mentoring and career / performance coaching Commitment to training and development Employee Assistance Program Free 24/7 Virtual GP service Bike 2 Work scheme Discount benefits hub Health cash back scheme Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Eligibility to work in the UK is required, and candidates may undergo background checks before starting employment.TPBN1_UKTJ
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Client Coordinator
2 days ago
Horsham, United Kingdom Sureserve Full time**Client Coordinator**: **Company Overview**: Sureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services. Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and testing services. This covers a comprehensive range of...
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Client Coordinator
2 weeks ago
Horsham, United Kingdom Sureserve Group Careers Full timeSureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services. Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations...
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Client Coordinator
2 weeks ago
Horsham, United Kingdom Sureserve Group Full timeSureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services. Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations...
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Client Experience Coordinator
2 weeks ago
Horsham, United Kingdom Sureserve Group Careers Full timeA leading compliance service provider in the UK is seeking a Client Coordinator to manage client relationships and ensure satisfaction. Responsibilities include responding to queries, monitoring KPIs, and producing reports. The ideal candidate will possess strong communication skills and a good understanding of compliance processes. Join a skilled team...
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Client Coordinator
6 days ago
Horsham, West Sussex, United Kingdom Sureserve Full time £26,000 - £27,150Sureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services. Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations...
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Client Coordinator
22 hours ago
Horsham, West Sussex, United Kingdom Sureserve Full timeSureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services. Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety considerations...
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Billing Coordinator
6 days ago
Horsham, United Kingdom Rocketeers Childcare Full time**Billing Coordinator Job Description** We are looking for an efficient billing coordinator to oversee our billing operations. The billing coordinator will be responsible for creating and sending invoices, tracking payment processes, keeping meticulous records, and resolving any discrepancies. You should also be able to handle client queries and follow up...
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Client Coordinator
1 week ago
Horsham, United Kingdom Sureserve Group Full timeSureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services.Ensure all your application information is up to date and in order before applying for this opportunity.Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and...
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Client Coordinator
4 days ago
Horsham, United Kingdom Sureserve Group Full timeJob DescriptionSureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services. Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and testing services. This covers a comprehensive range of physical infrastructure and safety...
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Client Coordinator
4 days ago
Horsham, United Kingdom Sureserve Group Full timeSureserve Compliance Fire Ltd., part of the Sureserve Group, is a specialist in Life Safety compliance services.Ensure all your application information is up to date and in order before applying for this opportunity.Through design, installation, maintenance and monitoring of fire safety and electrical systems, we deliver fire and electrical compliance and...
