Housing Solution

DescriptionHousing Support and Solutions CaseworkerPermanentGradeWorking 36.5 hours per weekManager Insert Advert wordingHomelessness services are a great place to work where you can actually make a positive difference to peoples lives by early support and guidance to prevent it. The successful candidates will be required to be flexible in their working and good communicators in all formats. This is a challenging role in a highly pressured environment at a time of significant change. The role may involve co-location with other agencies to make sure that as many people as possible are able to access our service.Thisroles key function is the day to day operation of the Housing Solution & Support Case Worker Service. This role is key in the interview and assessment of those citizens who approach the City Council and who are homeless or at risk of homelessness. You will have great interpersonal skills and the ability to communicate with people who can be very stressed and anxious and remain calm to understand their issues and provide them with the necessary advice within a legal framework. You will also have to record that interaction accurately and in detail on a IT system which records all your interventions on the customers behalf to prevent their homelessness.You will be expected to deliver expert housing advice and solutions; conduct thorough assessments and investigations; make referrals to other local authorities and support agencies; deliver high quality case management; and make informed homeless decisions within statutory guidelines.We are looking for people who:-Have great communication skills verbal and writtenAre accurate with an attention to detailConfident in their use of systems and databasesKnowledge of working within social housing and homelessness would be helpful but training is given for those with experience in another social or person facing field.Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately we cannot consider any applications without a CV and Personal Statement attachedBirmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.For any informal enquires please contact:We welcome applications from people with caring responsibilities and flexible working options will be considered.A Disclosure and Barring Service (DBS) check will be undertaken.Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.Job Description and PersonSpecificationWe strive to advertise all roles for a minimum of two weeks. However due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. Key Skills Cement Plant,Banking,ABAP,HR Operations,BI,Arbitration Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 26409 - 32654