Commercial Account Handler

2 weeks ago


Liverpool, United Kingdom SCOPE PERSONNEL LIMITED Full time

Duties and Responsibilities

Commercial Business:

  • Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work:
  • New Business
  • Renewals
  • Mid Term Adjustments
  • Claims
  • General Policy Queries
  • Premium Financing Arrangement
  • Ensure all business activity fully complies with FCA regulation and company procedures.

  • Conduct learning, training and assessment exercises, identify further areas for own development as required.

  • Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.

  • Develop and maintain a professional working relationship with all customers and provide expert product advice and guidance.

  • Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover.

  • Effective broking of new business opportunities presented by account executives.

  • Identification of customer needs.



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