Business Development Director

4 weeks ago


West Midlands, United Kingdom Metro Bank Full time

We have been awarded the "Most Loved Workplace" At Metro Bank, people come first - our culture is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

What you will do:

  • Our Business Development Directors for Commercial Lending use their commercial banking lending experience to build and maintain our commercial broker network, supporting the delivery of Metro Bank's brand and business model for Commercial Lending
  • Maintain the portfolio of commercial brokers who actively introduce opportunities to the Bank and deliver on new ways to help support business to evolve and grow
  • Work on opportunities with commercial brokers, to introduce to Metro Bank, working closely with our internal departments to progress the opportunity
  • Generate customers through business development approaches such as introducer leads and networking events
  • Support the relationship management of a portfolio of existing brokers and acquire new-to-bank brokers, to generate lending and switcher opportunity
  • Foster Metro Bank’s relationship with the National Association of Commercial Finance Brokers (NACFB) and other finance broker associations to grow brand recognition amongst their broker members
  • Build strong relationships with key internal stakeholders in particular the Commercial Lending directors and also including Credit, Lending & Securities, and Lending Operations, Large Trading Business, Regional Commercial Banking Teams, Local Directors, and where appropriate, other Store colleagues, including LBMs
  • Coach and support Local Directors, Local Business Managers, and Commercial Lending team colleagues, providing opportunities to learn and grow through planned sessions and informal interaction, as well as always role modelling great behaviours

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

  • A successful track record working with commercial brokers, with hands on experience across commercial lending, including experience of making effective lending decisions and an understanding of transactions that meet lending appetites
  • Knowledge of banking products including Asset & Invoice Finance, Cash Management, and commercial lending
  • An ability to maximise customer relationships, whilst being compliant, during customer interactions with sound knowledge of TCF (Treating Customers Fairly)
  • Excellent communication and customer/client relationship management with the ethos of providing exceptional broker and customer service
  • A genuine interest and thirst for knowledge when it comes to businesses and the economy
  • Demonstrate track record and experience of successfully managing risks across Credit, Operations and Financial Crime
  • To understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Our promise to you…

  • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
  • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions)
  • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible

*This role will work closely with our midlands/central commercial lending teams and broker networks. Therefore, we are able to consider applicants across all locations within this area and the surrounds - for us it’s about the right candidate, so please do apply and we can discuss further with you.



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