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CRM Project Manager

1 month ago

London, United Kingdom Intec Full time
CRM Project Manager

A global marketing consultancy is currently recruiting a CRMProject Managerwho has 5 years commercial experience handling multiple project campaigns working alongside cross functional development teams that utilise CRM platforms such as Marketo, Adobe or Adobe Campaign. Our client is offering a basic salary between £60,000 to £70,000 plus a quarterly bonus (5%) with hybrid working (two to three days) in their offices in London.

In this role youll be working on marketing automation implementations and complex CRM journeys. You will be responsible for overseeing the end-to-end delivery of projects, ensuring timely and successful execution while maintaining high-quality standards and client satisfaction reporting into the C-Suite members of staff working partnering with a number of highly reputable global brands.

The ideal candidate will have a strong background inMarTechproject management within a marketing / agency environment specifically working with Smartsheet, Microsoft Project, Adobe or Marketo (however other CRM experience would be accepted). This is a great opportunity, with career prospects to transition into a Head of Projects position as our client continues to grow.

Core responsibilities:
  • Lead the implementation and management of CRM projects, ensuring successful delivery within scope, budget, and timeline
  • Collaborate with cross-functional teams to gather requirements, define project objectives, and develop project plans
  • Work with the Account Management team to effectively communicate resource requirements, ensuring appropriate utilisation and chargeability
  • Develop comprehensive project plans, including timelines, milestones, and deliverables, in alignment with client objectives and requirements
  • Serve as the primary point of contact for stakeholders, providing regular updates on project progress and addressing any concerns or issues, and managing expectations
  • Oversee testing and quality assurance activities to ensure the CRM system meets business requirements
  • Proactively identifying and leading initiatives that drive business value and continuous improvement

Core skill requirements:
  • Proven experience in project management within the marketing technology (MarTech) industry, preferably in a consultancy/agency environment is essential
  • Strong understanding of MarTech concepts, platforms, and tools, preferably with experience with Adobe products is essential
  • Experience of fixed price implementations and CRM tools is essential
  • Experience using Microsoft project or Smartsheet is essential.
  • Excellent communication, negotiation, and stakeholder management skills
  • Proficiency in project management methodologies such as Agile, Waterfall, or hybrid approaches is essential
  • PMP, Prince2, or similar project management certification is a plus
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously

£70,000 / Hybrid Working (2 to 3 days) / 25 Days Holiday / Pension / Holiday Buy Scheme / Private Health Care / Quarterly Bonus

MarTech Project Manager