Application Support Analyst

2 weeks ago

Oldham, United Kingdom the guinness partnership Full time

About the roleWe have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution. This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.This Applications Support Analysts is a key position within our IT service and will support by overseeing the installing, configuration, and implementation of computer applications, identify areas for potential improvement and make recommendations as to the selection and customization of applications to best align with user needs and the organisations long-term goals by making application changes.You will be responsible for provide ongoing assistance for application users, including troubleshooting problems and resolving issues. managing incidents and problems for applications, keeping customers informed of progress and managing internal and external suppliers. Perform routine support tasks and system admin duties, working with internal and external teams to resolve more complex requests and ensure continuation of service.You will provide triage for application-based faults, bugs, and user queries, resolving or escalating as required. Identify and escalate major incidents, acting as a key part of the major incident resolution team. Monitor non-production and production processes, integrations, and systems, carrying out necessary remedial action to avoid interruption to service. Administer changes to data and systems, including optimisation of systems. Analyse error trends to ensure effective and efficient problem management to reduce repeat incidents.What we’re looking forTo be considered for this position you’ll need to have a minimum of 3 years’ experience working in Application support ideally in a similar organisation and accomplished in 1st/2nd line application support maintaining enterprise applications with a good appreciation of applications design & development including database and infrastructure technologies.We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. In addition to being an established application support analyst, you’ll also have great customer service skills and be able to demonstrate the below essential experience:

  • Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes.
  • Up-to-date knowledge of scripting, coding, and application software
  • Proven experience of supporting; PaaS and SaaS solutions include MS Azureintegrations.
  • Awareness of structured development, analysis & project management methodologies
  • Proven experience of documenting system maintenance and development activities
  • Excellent customer service skills with ability to communicate effectively at all levels and work with cross-functional teams.
  • Demonstrate the Guinness Behaviours

Desirable:

  • Understanding context of social housing.
  • Experience supporting, maintaining, and configuring NEC Housing (Northgate) or MS Dynamics CRM.
  • Experience of working across different business areas, demonstrating customer focus and good corporate awareness

Essential Qualifications:

  • Educated to Level 2 (C+ or Grade 9 to 4 GCSE or equivalent) or higher.
  • Microsoft Azure Fundamentals or equivalent

If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile.To be considered for this role please follow the online application process by submitting your CV and cover letter, ideally as one PDF or word attachment.

  • Application Support Analyst

    5 days ago

    Oldham, Greater Manchester, United Kingdom The Guinness Partnership Full time

    About the role We have an exciting opportunity for an Application Support Analyst to provide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution. This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the...

  • Stock Analyst

    1 week ago

    Oldham, United Kingdom Page Personnel Secretarial & Business Support Full time

    Monday - Friday 9.00am - 5.00pm Hybrid working 2 - 3 days in the office a week 23 days holiday - rising to 25 over 2 years Free car parking **Client Details** A great opportunity for an **Stock Analyst**to join a market leading têxtile business in the Greater Manchester office. They design and produce têxtiles for the Bedroom, living room etc. They...

  • Cash Applications Specialist

    1 month ago

    Oldham, United Kingdom Resideo Full time

    The Cash Application Specialist will support the Credit function: posting and allocating customer receipts, processing write offs, reconciliations and other adhoc tasks as and when required. 'Month end' weekend support will be required which is flexible and working hours can be agreed with the Line Manager. This is a Hybrid role working 3 days a week from...

  • Oracle Epm Support Analyst

    1 month ago

    Oldham, United Kingdom Akkodis Full time

    **Role: Oracle EPM Support Analyst** **Location: Manchester** **Hybrid working** **Salary & Package: £45k - £55k + Annual Bonus + Incredible personal benefits** **Type: Permanent** Are you an Oracle EPM Support Analyst looking to take your next big step in your career? My client is a leading Media and Entertainment broadcasting network. Their...

  • Asbestos Surveyor/Analyst

    2 weeks ago

    Oldham, United Kingdom Future Select Recruitment Full time

    Job Title: Asbestos Surveyor / AnalystLocation: Oldham, Greater Manchester.Salary / Benefits £24k - £38k + Training + BenefitsOur client is a leading player in the Asbestos industry, holding a national presence and longstanding clients across Commercial, Industrial, Educational, Retail, Social Housing and Healthcare sites. They are now looking to take on...

  • Asbestos Surveyor/Analyst

    2 weeks ago

    Oldham, United Kingdom Future Select Recruitment Full time

    Job Title: Asbestos Surveyor / Analyst Location: Oldham, Greater Manchester. Salary / Benefits £24k - £38k + Training + Benefits Our client is a leading player in the Asbestos industry, holding a national presence and longstanding clients across Commercial, Industrial, Educational, Retail, Social Housing and Healthcare sites. They are now looking to take...

  • Data Administrator Analyst

    2 days ago

    Oldham, United Kingdom A Select UK limited Full time

    Based within the finances team and reporting into the Operations manager, the pricing analyst will be working closely with all departments and teams ensuring the correct prices for the companies products and services are in place.For example you will besetting prices, analysing and interpreting data to make sure prices are not too low or high if sales orders...

  • SAP Functional Analyst

    7 days ago

    Oldham, United Kingdom Robert Half Full time

    SAP Functional Analyst / Contract / OldhamAn urgent requirement has become available for an experienced SAP Functional Analyst with at least some of the below knowledge / experienceStrong background in SAP configuration mainly in PP and MM modulesExperience in at least some of the following - ERP 6.0, HANA, EDI, Business Objects, GRC, FioriSAP Certifications...

  • Commercial Finance Analyst

    1 month ago

    Oldham, Oldham, United Kingdom Axon Moore Full time

    Commercial Finance Analyst Central Manchester (Hybrid) 50, , % bonus PE backed professional services Axon Moore have partnered with a PE backed FMCG in North Manchester who are seeking a Commercial Finance Analyst to join their team on a full time permanent basis, This role is responsible for delivering annual budgeting and medium / long term financial...

  • Commercial Finance Analyst

    1 month ago

    Oldham, Oldham, United Kingdom Axon Moore Full time

    Commercial Finance Analyst | Central Manchester (Hybrid) | £50,000 - £60, % bonus | PE backed professional services Axon Moore have partnered with a PE backed FMCG in North Manchester who are seeking a Commercial Finance Analyst to join their team on a full time permanent basis, This role is responsible for delivering annual budgeting and medium / long...

  • Asbestos Surveyor/Analyst

    2 weeks ago

    Oldham, Greater Manchester, United Kingdom Future Select Recruitment Full time

    Job Title: Asbestos Surveyor / Analyst Location: Oldham, Greater Manchester. Salary / Benefits £24k - £38k + Training + Benefits Our client is a leading player in the Asbestos industry, holding a national presence and longstanding clients across Commercial, Industrial, Educational, Retail, Social Housing and Healthcare sites. They are now looking to...

  • Asbestos Surveyor or Surveyor/Analyst

    1 week ago

    Oldham, Greater Manchester, United Kingdom Future Select Recruitment Full time €24,000 - €38,000

    Job Title: Asbestos Surveyor / Analyst Salary / Benefits £24k - £38k + Training + Benefits Our client is a leading player in the Asbestos industry, holding a national presence and longstanding clients across Commercial, Industrial, Educational, Retail, Social Housing and Healthcare sites. They are now looking to take on qualified and knowledgeable...

  • Asbestos Surveyor or Surveyor/Analyst

    1 week ago

    Oldham, Greater Manchester, United Kingdom Future Select Recruitment Full time €24,000 - €38,000

    Job Title: Asbestos Surveyor / Analyst Salary / Benefits £24k - £38k + Training + Benefits Our client is a leading player in the Asbestos industry, holding a national presence and longstanding clients across Commercial, Industrial, Educational, Retail, Social Housing and Healthcare sites. They are now looking to take on qualified and knowledgeable...

  • HRMI Analyst

    1 month ago

    Oldham, Greater Manchester, United Kingdom Michael Page (UK) Full time

    About Our Client Our client is a large, well-established not-for-profit organisation, serving numerous communities across the UK. With a significant workforce, they are dedicated to providing excellent service and making a difference in the community. Job Description As HRMI Analyst & Systems Manager you will be required to Manage and analyse HR data...

  • Supply Chain Support Planner

    6 days ago

    Oldham, United Kingdom Best Food Logistics Full time

    **The additional Benefits of being part of the BEST team!** - 20% discount on F&F Clothing - 10% discount at Tesco Café - 10% Booker discount - 25% discount at all Pizza Express & Pizza Hut Restaurants (exc. buffet & deals) - 25% discount at selected Burger King restaurants - Contributory Pension. - 1 year life assurance for all colleagues; or 3 years if...

  • Supply Chain Support Planner

    2 days ago

    Oldham, United Kingdom Best Food Logistics Full time

    The additional Benefits of being part of the BEST team! 20% discount on F&F Clothing 10% discount at Tesco Café 10% Booker discount 25% discount at all Pizza Express & Pizza Hut Restaurants (exc. buffet & deals) 25% discount at selected Burger King restaurants Contributory Pension. 1 year life assurance for all colleagues; or 3 years if you join the...

  • Asbestos Surveyor/Analyst

    1 week ago

    Oldham, Greater Manchester, United Kingdom Future Select Recruitment Full time €24,000 - €38,000

    Job Title: Asbestos Surveyor / Analyst Location: Oldham, Greater Manchester. Salary / Benefits £24k - £38k + Training + Benefits Our client is a leading player in the Asbestos industry, holding a national presence and longstanding clients across Commercial, Industrial, Educational, Retail, Social Housing and Healthcare sites. They are now looking to take...

  • Asbestos Surveyor/Analyst

    1 week ago

    Oldham, Greater Manchester, United Kingdom Future Select Recruitment Full time €24,000 - €38,000

    Job Title: Asbestos Surveyor / Analyst Location: Oldham, Greater Manchester. Salary / Benefits £24k - £38k + Training + Benefits Our client is a leading player in the Asbestos industry, holding a national presence and longstanding clients across Commercial, Industrial, Educational, Retail, Social Housing and Healthcare sites. They are now looking to take...

  • Asbestos Surveyor/Analyst

    2 weeks ago

    Oldham, Greater Manchester, United Kingdom Future Select Full time

    1 week ago Be among the first 25 applicants Future Select Limited provided pay range This range is provided by Future Select Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Job Title: Asbestos Surveyor / Analyst Location: Oldham, Greater Manchester. Salary / Benefits...

  • Microsoft Dynamics Bc Support Consultant

    1 day ago

    Oldham, United Kingdom Pearson Carter Full time

    Working with a growing, Microsoft Gold Partner who is now looking to make an addition to the D365 BC Support team. They’re looking for someone who’s customer centric and can provide 1st and 2nd line support for the Business Central system. **Experience** - Experienced with D365 Business Central - 1st and 2nd line support in Business Central experience...