Reservations Agent

4 weeks ago


Poole, United Kingdom Holiday Inn Express Poole Full time

Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean.

An excellent opportunity has arisen for an experienced Hotel Reservations Agent. Based at our Holiday Inn Express Hotel in Poole, you will assist the Revenue, Reservations & Events Sales Manager. As the Reservations Agent, you will handle telephone enquiries, manage bookings, and effectively sell available rooms to maximize revenue. You will ensure each guest or caller is handled efficiently and courteously, with all bookings processed in Opera and confirmed with the client according to company standards. This role offers the chance to join a dynamic employer with a passion for delivering first class service and a quality employee experience.

Join us and enjoy our excellent benefits such as:

  • Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
  • Employee Assistance and Welfare Program
  • Health Plan

  • Reservations Agent

    4 weeks ago


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