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Loss Adjuster

2 months ago

Manchester, United Kingdom Aviva Full time

Aviva are looking for an experienced Loss Adjusters to assess/ validate lower to mid complexity, under £10,000 using virtual technology and using your core knowledge of building pathology expertise to create the required schedule of works to provide the customer with a financial settlement option, or utilising our panel of network contractors, supporting the customer throughout the journey.

A bit about the job:

Working within a driven and customer focused team, committed to delivering the right outcome for our customers, in line with consumer Duty.

You will demonstrate effective cost management on all claims, evidenced by control of cost/indemnity within policy cover, demonstrating accurate policy interpretation, understanding principles of insurance, and our core philosophies and standards. The role is to provide accurate settlements for our customers, whilst delivering exceptional customer service.

You will be dealing with predominantly, EOW, storm, accidental damage, fire, impact, malicious damage- your role will be to complete a virtual assessment & build a schedule of works using cutting edge technology which will form the option of a cash settlement for our customer. The options to the customer are cash or utilising our panel Network.

Your role will involve working alongside a large team collaborating as an E2E system with a share vision of our Aviva Strategy to achieve the best outcomes for the business and our customers.