Network Operations Center Manager

2 days ago


Belfast, United Kingdom Capita Full time

Join Capita as a NOC Shift Lead, where you’ll manage and guide a shift team to ensure seamless network operations and incident resolution. This is a shift-based role, including night shifts, working onsite at our Belfast office.Key Responsibilities:Oversee shift performance and allocate tasks.Act as an escalation point for major incidents.Monitor network performance and ensure SLA compliance.Drive process improvements and team development.What We’re Looking For:Proven experience leading technical service teams.Strong communication and problem-solving skills.ITIL knowledge and ability to manage escalations.Eligible for Security Clearance (SC minimum).What’s in it for you? Competitive salary (£48K incl. shift allowance), pension, life assurance, and career development opportunities.Apply now and be part of a team that keeps critical services runningShare your resume at kiran.rokade@capita.com



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