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After Sales Administrator

2 months ago

Thetford, United Kingdom Serve Talent Full time
Are you an effective communicator? Well versed in the realms of organisation technical specificity? Then this might be an exciting opportunity for you An industry leader in industrial heating systems is looking for an After Sales Administrator to support their engineers and sales team.Duties & Responsibilities:Sales
  • Logging of enquires on AX and sending enquiry acknowledgement to clients
  • Issuing of Spares & Repeat bundle quotations to Clients (Including requesting of quotes from vendors)
  • Processing client purchase orders for all Spares, Repeat Bundles and site services.
  • Creating BOM for spare parts, route cards and works order.
  • Preparation of handover email for Repeat Bundles to UK Project Department
  • Following up on quotation actively and potentially converting them into orders
  • Provide any necessary clerical and administrative supports for After Sales Department
  • Issue repair/ modification quotations
  • Creating and issuing SPIRS for document control and clients when required
  • Update Open Orders document for spares to help ensure the monthly output targets are achieved.
Site Services
  • Travel arrangements for Site Engineers, included liaising with Singapore Travel Agency and booking of hotels.
  • Issuing of Preliminary and Final Jobpacks for Site Engineers
  • Completing site invoicing upon return of site engineers.
General
  • Cover for any of the department staff when required.
  • Answering the telephone, directing the calls appropriately and taking down messages.
Benefits:
  • Company pension
  • Early finish on Friday
  • Cycle to work scheme
  • On-site parking
  • Sick pay
  • Tea, coffee, milk and fresh fruit provided
Schedule: Monday to FridaySalary: £22000 to £24000