3rd Line Support Engineer

6 days ago


Reading, United Kingdom Xact Placements Limited Remote Work Freelance Full time

Xact Placements have partnered with a successful Service Provider based in Reading who are looking for a 3rd Line Support Engineer.

Main Duties of the Role

  • Providing support to clients on hosted and on premise IT systems
  • Troubleshooting, finding faults, resolving issues and monitoring alerts
  • Managing tickets in line with SLA’s
  • Carrying out maintenance on desktops, servers & network devices
  • Updating documentation when required
  • Visiting customer side to provide onsite support

Your Skills and Experience

  • Experience within a similar position, ideally within a MSP
  • Vast troubleshooting experience and solving IT incidents
  • Excellent networking knowledge
  • Solid experience in: Windows Server, VMWare, Hyper-V and Office 365
  • PowerShell scripting skills
  • Good understanding of backups (such as Veeam)
  • Competent in Windows and Linux environments
  • Fortinet experience is desirable
  • Excellent communication skills, both written and verbal
  • Good understanding of ITIL

  • 3rd Line Support

    3 months ago


    Reading, United Kingdom R3vamp Full time

    **3rd Line Support** **Circa £38,000 per annum** **Reading (Hybrid Working)** **Your New Role** Our Client is an MSP, who do things a bit differently. With a passion and deeply embedded culture of providing IT services with exceptional customer service, our client is now looking for a dynamic 3rd line technical support analyst. Your day to day will vary,...


  • Reading, Reading, United Kingdom Workingmums Full time

    Job SummaryWe are seeking an experienced IT Systems Administrator/3rd Line Engineer to join our team at Workingmums. As a key member of our IT Operations team, you will be responsible for providing high-quality computing environments to our users.Key ResponsibilitiesDesign and implement resilient and cost-effective infrastructure solutions to support our...


  • Reading, Reading, United Kingdom Workingmums Full time

    Job SummaryWe are seeking an experienced IT Systems Administrator/3rd Line Engineer to join our team at Workingmums. As a key member of our IT Operations team, you will be responsible for providing high-quality computing environments to our users.Key ResponsibilitiesDesign and implement resilient and cost-effective infrastructure solutions to support our...

  • 2nd Line Support

    2 weeks ago


    Reading, United Kingdom Premier Group Recruitment Full time

    Job Title: 2st Line Technical Support Engineer (Contract)Location: London, HammersmithContract Duration: 4-month initial contract, with the potential of being extended Start Date: Immediate Rate: £125-150 per day Inside IR35We have partnered with an impressive Fintech company based in Central London. Established in 2015, their mission is to democratize...

  • 2nd Line Support

    2 weeks ago


    Reading, United Kingdom Premier Group Recruitment Remote Work Freelance Full time

    Job Title: 2st Line Technical Support Engineer (Contract)Location: London, HammersmithContract Duration: 4-month initial contract, with the potential of being extended Start Date: Immediate Rate: £125-150 per day Inside IR35We have partnered with an impressive Fintech company based in Central London. Established in 2015, their mission is to democratize...

  • 2nd Line Support

    1 week ago


    Reading, United Kingdom Circle Recruitment Full time

    2nd Line Support / Desktop Support - Law Firm ReadingKeywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, LawI'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team...


  • Reading, Berkshire, United Kingdom RedRock Resourcing Full time €35,000

    Desktop Support Analyst x 2 - Reading - Benefits and Development! Salary: Up to £35k per annum Location: Reading - Onsite 3 days a week (Hybrid) A leading organisation in the Reading area area requires a Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: ~ Proven experience in support: MS Office...


  • Reading, Berkshire, United Kingdom RedRock Resourcing Full time €35,000

    Desktop Support Analyst x 2 - Reading - Benefits and Development! Salary: Up to £35k per annum Location: Reading - Onsite 3 days a week (Hybrid) A leading organisation in the Reading area area requires a Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: ~ Proven experience in support: MS Office...


  • Reading, Reading, United Kingdom RedRock Resourcing Full time

    Job Description**2nd/3rd Line IT Support Engineer - RedRock Resourcing****Salary: £30,000 - £36,000 + Hybrid + Good Benefits Package**We are seeking a highly skilled 2nd/3rd Line IT Support Engineer to join our growing support function at RedRock Resourcing. This is an excellent opportunity to join a collaborative and close-knit IT team that are dedicated...


  • Reading, Reading, United Kingdom RedRock Resourcing Full time

    Job Description**2nd/3rd Line IT Support Engineer - RedRock Resourcing****Salary: £30,000 - £36,000 + Hybrid + Good Benefits Package**We are seeking a highly skilled 2nd/3rd Line IT Support Engineer to join our growing support function at RedRock Resourcing. This is an excellent opportunity to join a collaborative and close-knit IT team that are dedicated...

  • IT Support Manager

    4 days ago


    Reading, Reading, United Kingdom Circle Recruitment Full time

    About the RoleWe are seeking an experienced IT Support Manager to lead our close-knit team of IT Helpdesk Engineers. As a key member of our team, you will be responsible for ensuring efficient IT Service Delivery within ITIL standards, service delivery improvements, and getting hands-on technically when required.Key ResponsibilitiesManage and mentor a team...

  • IT Support Manager

    4 days ago


    Reading, Reading, United Kingdom Circle Recruitment Full time

    About the RoleWe are seeking an experienced IT Support Manager to lead our close-knit team of IT Helpdesk Engineers. As a key member of our team, you will be responsible for ensuring efficient IT Service Delivery within ITIL standards, service delivery improvements, and getting hands-on technically when required.Key ResponsibilitiesManage and mentor a team...


  • Reading, Reading, United Kingdom RedRock Resourcing Full time

    2nd/3rd Line IT Support Engineer - RedRock ResourcingSalary: £30,000 - £36,000 + Hybrid + Comprehensive Benefits PackageA leading organisation with a global presence requires a 2nd/3rd Line IT Support Engineer to join its expanding technical support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread...


  • Reading, Reading, United Kingdom RedRock Resourcing Full time

    2nd/3rd Line IT Support Engineer - RedRock ResourcingSalary: £30,000 - £36,000 + Hybrid + Comprehensive Benefits PackageA leading organisation with a global presence requires a 2nd/3rd Line IT Support Engineer to join its expanding technical support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread...

  • IT Support Manager

    4 days ago


    Reading, United Kingdom Circle Recruitment Full time

    IT Support Manager IT Managed Services Provider in Reading Salary: £55K (DOE) Established for over 14 years, our client is a rapidly growing MSP which provides IT support & services to SMB's in and around Berkshire and London, specialising in Azure, Office 365 Stack, Cybersecurity Networking and VoIP telephony. Position Overview: The IT Support Manager...


  • Reading, United Kingdom Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...


  • Reading, Reading, United Kingdom Xact Placements Limited Full time

    Xact Placements Limited is seeking a highly skilled 3rd Line Support Engineer to join their team.Main Responsibilities:Provide technical support to clients on hosted and on-premise IT systemsTroubleshoot, identify faults, resolve issues, and monitor alerts in a timely mannerManage tickets in accordance with Service Level Agreements (SLAs)Perform routine...


  • Reading, Reading, United Kingdom Xact Placements Limited Full time

    Xact Placements Limited is seeking a skilled 3rd Line Support Engineer to join their team.Main Responsibilities:Provide technical support to clients on hosted and on-premise IT systemsTroubleshoot, identify faults, resolve issues, and monitor alerts in a timely mannerManage tickets in accordance with Service Level Agreements (SLAs)Perform routine maintenance...


  • Reading, Reading, United Kingdom Xact Placements Limited Full time

    Xact Placements Limited is seeking a skilled 3rd Line Support Engineer to join their team.Main Responsibilities:Provide technical support to clients on hosted and on-premise IT systemsTroubleshoot, identify faults, resolve issues, and monitor alerts in a timely mannerManage tickets in accordance with Service Level Agreements (SLAs)Perform routine maintenance...


  • Reading, Reading, United Kingdom Approach Personnel Ltd Full time

    Position Title: Overhead Lines Engineering Specialist Employment Type: Full-Time, Contractual Company Overview: Approach Personnel Ltd is a prominent Tier 1 contractor, recognized for our dedication to quality and innovation within the construction sector. Our projects are benchmarks for excellence, safety, and sustainability. We are currently in search of a...