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3rd Line Cloud Infrastructure Engineer

3 months ago

Birmingham, United Kingdom Crimson Full time

3rd Line Cloud Infrastructure Engineer - Azure - Birmingham

Hybrid working

3rd Line Cloud Infrastructure Engineer required for a leading client based in Birmingham. My client is currently seeking a Cloud Infrastructure Engineer to come on board to be responsible for building and supporting the client's Microsoft 365, Azure, and on-premises infrastructure. As a 3rd line engineer, your duties will be divided between routine business as usual (BAU) tasks and project work. You will report to the IT Infrastructure Manager within the IT Operations team.

Key skills and responsibilities,

  • Previous 3rd Line experience
  • Provide 3rd level technical build and support.
  • Offer 2nd level technical support for designated services.
  • Troubleshoot, maintain, and support the Azure and on-premises infrastructure.
  • Conduct ongoing maintenance and support for servers and storage systems.
  • Administer Microsoft 365 and other SaaS environments.
  • Troubleshoot, maintain, and support the SharePoint Online environment.
  • Contribute to the proactive management of monitoring and alerting across the business.
  • Ensure compliance with information security policies to help the client maintain ISO270001 accreditation.
  • Experience with Microsoft virtualization technologies (Hyper-V / Virtual Machine Manager) or similar.
  • Experience supporting Azure Virtual Desktop or comparable remote desktop solutions.