Infrastructure Engineer

4 months ago

Birmingham, United Kingdom Digital Waffle Full time

Role: IT Infrastructure Engineer
Salary: up to £65k DOE
Location: Coventry

We are looking for a skilled IT Infrastructure Engineer to join a well-established Law Firm that leverages cutting-edge technology to drive innovation and success. As they continue to expand our operations, they are seeking a talented and experienced IT Infrastructure Engineer to join the team. This role will focus predominantly on 3rd-line support while also providing expertise in managing our SQL estate, SharePoint estate, Azure Cloud Services, Single Sign-On (SSO), and identity management.

Key Responsibilities

  • Provide advanced technical support for escalated incidents and service requests
  • Troubleshoot complex infrastructure issues to ensure optimal performance and reliability.
  • Collaborate with other IT teams to resolve cross-functional technical challenges.
  • Administer and optimize the firm's SQL estate, ensuring databases are secure, performant, and scalable.
  • Implement backup and recovery strategies to safeguard critical data.
  • Stay abreast of SQL Server updates and best practices.
  • Oversee the firm's SharePoint environment, including configuration, customization, and maintenance.
  • Collaborate with business stakeholders to understand requirements and implement effective SharePoint solutions.
  • Manage and optimize the firm's presence on Azure, ensuring efficient utilization of cloud resources.
  • Implement and support Azure infrastructure components, adhering to best practices for scalability, security, and availability.
  • Design, implement, and maintain Single Sign-On solutions for seamless user authentication.
  • Manage identity and access management processes, ensuring compliance with security policies.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience in 3rd line support and managing complex IT infrastructures.
  • Expertise in SQL Server administration and optimization.
  • Hands-on experience with SharePoint configuration and administration.
  • In-depth knowledge of Azure Cloud Services.
  • Familiarity with Single Sign-On (SSO) solutions and identity management best practices.
  • Relevant certifications (e.g., MCSE, MCSA, Azure certifications) will be advantageous.

Skills And Attributes

  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and collaboration abilities.
  • Proactive mindset with a commitment to continuous learning.
  • Ability to work well under pressure and meet deadlines.

If you are a skilled IT professional with a passion for infrastructure engineering and a desire to contribute to the success of a growing organisation, please apply now

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