Account Manager

2 weeks ago


Bristol, United Kingdom Hybrid Full time

Location: Bristol, hybrid (3 days in, 2 days from home)

Job Type: Permanent position, full time


If you’re seeking a diverse client services role that fosters career growth, and internal mobility within Digital Marketing, look no further—this opportunity is designed for you


About the Team: Join our dynamic Strategic Partnerships (SP) team as an Account Manager After continued successful growth the UK SP team has grown to a phenomenal 27 person team in the recent month, and we our now looking for our last Account Manager to join us in 2024


About Hybrid:

Hybrid is a multi-award winning high-growth global media agency with offices in Bristol, Philadelphia, Kuala Lumpur, Kathmandu, and Sydney. We specialise in providing world-class media, creative, content, and research services to leading Higher Education institutions globally. Our deep understanding of demographic behavior, coupled with our expertise in media and creativity, allows us to create customised advertising solutions that capture attention and turn insights into action for our clients.


Join us:

  • Be a key hire within our highest performing team, Strategic Partnerships team (SP).
  • Advise on digital advertising solutions for esteemed Higher Education clients worldwide.
  • Play a pivotal role in shaping the educational future of students as part of a globally active company.
  • We're a lively office that thrives on good coffee, the occasional lunchtime run, and a vibrant atmosphere at Hybrid


The Opportunity:

With 44% year-on-year growth and receiving investment from the UK's largest bank, we are still in our high-growth phase. This year we've already secured several new strategic partnerships with prestigious Higher Education Universities across the UK. We further opportunities to join Hybrid as an Account Manager, where you'll play a pivotal role in delivering bespoke and complex digital campaigns.

We are looking to hire an experienced Account Manager with a good understanding of agency operational processes, strategies, and campaigns to help us meet and exceed specific client brand, engagement, and student recruitment goals.

You'll be leading the relationship and be responsible for the success of our UK strategic clients. As an Account Manager, you will work with our dedicated teams to deliver world class campaigns across paid media (PPC, paid social, display, programmatic).


The day-to-day:

  • Relationship building with clients for the strategic accounts to understand campaign brief requirements and communicate goals internally.
  • Advise the client on media buying and strategy and take ownership of the successful delivery.
  • Spot opportunities to unlock growth of the account across paid media, turning these ideas into action.
  • Managing client budgets, producing project schedules, and reporting on campaign performance.
  • Work with our ambitious and dedicated Paid Media specialists on exciting campaigns.
  • Travel to client sites as and when required to deliver review meetings.


You should have:

  • Agency experience working in a client services role as Account Manager.
  • An energetic presence to engage clients and build rapport, whilst motivating our team to deliver powerful campaigns.
  • Fantastic attention to detail, organisational skills, and a calm presence to deliver under campaign deadlines.
  • The ability to build long term relationships and shape the media and marketing strategy for our global partners.
  • Paid Media experience would be a plus However not an essential requirement for this role.


Perks & Benefits:

  • £25 monthly contribution to your physical health costs (e.g. gym membership).
  • Access to Head Space & other counselling services to contribute to mental wellbeing.
  • Paid training for career accreditations.
  • Internal mobility options and established career paths.
  • Team rewards & incentives (early Friday finish) & away days.
  • Friday drinks, office away days and Summer/Winter Parties (we love a get together)
  • Free fruit and a free weekly breakfast on Wednesdays.
  • Hybrid working in Bristol


Please note we encourage you to apply for a role at Hybrid even if you don’t meet 100% of the bullet points We believe in creating an environment where there is a diversity of talent.



Application Process:

If you are passionate about client management & digital marketing, and ready to take on a new challenge, we would love to hear from you Details of the hiring process below.


  1. Hybrid introduction & screening call with our dedicated TA team.
  2. 30 minute MS Teams video call with Hiring Manager.
  3. Final onsite interview with Director of Strategy & Hiring Manager. There will also be a competency based task to complete at final stage.

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