Technical Services Analyst

2 months ago


Shefford, United Kingdom Intercity Technology Full time

Hours:40 hours per week on a five days out of seven basis, which will be determined by business need. The post holder may also be required to work hours on Saturdays in exceptional circumstances as determined by business need.

Typical Location:Office-based - Centrality Ltd (Arran Park, Chapel Road, Meppershall, Beds, SG17 5NQ)

Summary

The Technical Services Analyst will be responsible for managing the day-to-day internal IT systems of the Company. The role involves a wide range of technologies. Training and mentoring will be provided where required.

Responsibilities

It is the responsibility of the Technical Services Analyst to enable our staff to deliver excellent levels of service to our internal customers by providing a stable, secure and functionally-rich IT platform for our end users that reflects the high standard of IT systems we deliver to our customers.
  • Ability to learn and adapt new technologies as they appear as driven by Company requirements.
  • To install and maintain systems that ensure the smooth and productive running of the Company, its systems and its employees, allowing them to deliver maximum benefit to customers
  • To ensure end users receive an excellent level of performance from their IT systems and equipment, and which enables them to do their job productively and with minimal administrative overhead


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