Current jobs related to Service Desk Analyst - London - Proactive Appointments
-
Service Desk Analyst
2 weeks ago
London, United Kingdom VIQU Limited Full timeService Desk Analyst – 3-month Contract – LondonMy client is looking for a Service Desk Analyst to provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by tele or email. The customer is looking a Service Desk Analyst to support the business’s day-to-day IT tasks.The Service Desk Analyst...
-
Service Desk Analyst
2 weeks ago
London, United Kingdom VIQU Limited Full timeService Desk Analyst – 3-month Contract – LondonMy client is looking for a Service Desk Analyst to provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking a Service Desk Analyst to support the business’s day-to-day IT tasks.The Service Desk Analyst...
-
IT Service Desk Analyst
1 week ago
London, Greater London, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst Job DescriptionWe are seeking an experienced IT Service Desk Analyst to join our team at Circle Recruitment. As an IT Service Desk Analyst, you will be responsible for providing day-to-day support to our clients and ensuring the delivery of high-quality IT services.Key Responsibilities:Provide first-line support to clients via phone,...
-
IT Service Desk Analyst
1 week ago
London, Greater London, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst Job DescriptionWe are seeking an experienced IT Service Desk Analyst to join our team at Circle Recruitment. As an IT Service Desk Analyst, you will be responsible for providing day-to-day support to our clients and ensuring the delivery of high-quality IT services.Key Responsibilities:Provide first-line support to clients via phone,...
-
Service Desk Analyst
1 month ago
London, United Kingdom Computappoint Full time €45,000IT Service Desk Analyst – Permanent – Up to £45k plus benefits – London – (4 days per week on site) Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10 I am excited to be working with our client, a big-name within the insurance sector who are looking to hire an experienced IT Service Desk Analyst to join their team. Our...
-
Service Desk Analyst
4 weeks ago
London, United Kingdom Computappoint Full time €45,000IT Service Desk Analyst – Permanent – Up to £45k plus benefits – London – (4 days per week on site) Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10 I am excited to be working with our client, a big-name within the insurance sector who are looking to hire an experienced IT Service Desk Analyst to join their team. Our...
-
IT Service Desk Analyst
4 days ago
London, Greater London, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst Job DescriptionWe are seeking an experienced IT Service Desk Analyst to join our team at Circle Recruitment. As an IT Service Desk Analyst, you will be responsible for providing day-to-day support to our clients and ensuring the delivery of a high-quality IT service desk service.Key Responsibilities:Provide first-line support to...
-
IT Service Desk Analyst
4 days ago
London, Greater London, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst Job DescriptionWe are seeking an experienced IT Service Desk Analyst to join our team at Circle Recruitment. As an IT Service Desk Analyst, you will be responsible for providing day-to-day support to our clients and ensuring the delivery of a high-quality IT service desk service.Key Responsibilities:Provide first-line support to...
-
Service Desk Analyst
3 weeks ago
London, United Kingdom ComputAppoint Full timeIT Service Desk Analyst – Permanent – Up to £45k plus benefits – London – (4 days per week on site)Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10I am excited to be working with our client, a...
-
Service Desk Analyst
4 weeks ago
London, United Kingdom ComputAppoint Full timeIT Service Desk Analyst – Permanent – Up to £45k plus benefits – London – (4 days per week on site)Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10I am excited to be working with our client, a...
-
Service Desk Analyst
1 month ago
London,, UK, United Kingdom Computappoint Full timeIT Service Desk Analyst – Permanent – Up to £45k plus benefits – London – (4 days per week on site)Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10I am excited to be working with our client, a big-name within the insurance sector who are looking to hire an experienced IT Service Desk Analyst to join their team. Our...
-
Service Desk Analyst
1 month ago
London, United Kingdom Computappoint Full timeIT Service Desk Analyst – Permanent – Up to £45k plus benefits – London – (4 days per week on site)Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10I am excited to be working with our client, a big-name within the insurance sector who are looking to hire an experienced IT Service Desk Analyst to join their team. Our...
-
Service Desk Analyst
1 month ago
London, United Kingdom Computappoint Full timeIT Service Desk Analyst – Permanent – Up to £45k plus benefits – London – (4 days per week on site)Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10I am excited to be working with our client, a big-name within the insurance sector who are looking to hire an experienced IT Service Desk Analyst to join their team. Our...
-
Service Desk Analyst
2 days ago
London, Greater London, United Kingdom VIQU Limited Full timeJob Title: Service Desk AnalystJob Summary:Viqu Limited is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for IT issues and will be responsible for providing technical support to our employees.Key Responsibilities:Provide technical support to employees via phone, email, and...
-
Service Desk Analyst
2 days ago
London, Greater London, United Kingdom VIQU Limited Full timeJob Title: Service Desk AnalystJob Summary:Viqu Limited is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for IT issues and will be responsible for providing technical support to our employees.Key Responsibilities:Provide technical support to employees via phone, email, and...
-
Service Desk Analyst
2 weeks ago
London, Greater London, United Kingdom Xiatech Full time{"title": "Service Desk Analyst", "description": "About the RoleXiatech is a leading provider of innovative Hyper-Integration Platforms, and we're seeking an experienced Service Desk Analyst to join our IT Support Team.As a Service Desk Analyst, you will be responsible for providing exceptional customer service, resolving technical issues, and collaborating...
-
Service Desk Analyst
2 weeks ago
London, Greater London, United Kingdom Xiatech Full time{"title": "Service Desk Analyst", "description": "About the RoleXiatech is a leading provider of innovative Hyper-Integration Platforms, and we're seeking an experienced Service Desk Analyst to join our IT Support Team.As a Service Desk Analyst, you will be responsible for providing exceptional customer service, resolving technical issues, and collaborating...
-
Service Desk Analyst
1 month ago
London Area, United Kingdom Computappoint Full timeIT Service Desk Analyst – Permanent – Up to £45k plus benefits – London – (4 days per week on site)Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10I am excited to be working with our client, a big-name within the insurance sector who are looking to hire an experienced IT Service Desk Analyst to join their team. Our...
-
Service Desk Analyst
1 month ago
London Area, United Kingdom Computappoint Full timeIT Service Desk Analyst – Permanent – Up to £45k plus benefits – London – (4 days per week on site)Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10I am excited to be working with our client, a big-name within the insurance sector who are looking to hire an experienced IT Service Desk Analyst to join their team. Our...
-
Service Desk Analyst
4 weeks ago
London Area, United Kingdom Computappoint Full timeIT Service Desk Analyst – Permanent – Up to £45k plus benefits – London – (4 days per week on site) Key Skills: Active Directory, SSCM, Intune, Azure Cloud, ServiceNow, Windows 10 I am excited to be working with our client, a big-name within the insurance sector who are looking to hire an experienced IT Service Desk Analyst to join their team. Our...
Service Desk Analyst
3 months ago
Service Desk Analyst
We are working in partnership with a brand new client of ours who are looking for an experienced Service Desk Analyst. The position is of a hybrid nature where you are in the London office for 4 days a week and 1 from home. It is a standard 37.5 hour working week.
The Role
The IT Service Desk is a core part of the Service Management function for the client. Supporting all areas of the business, they are the first point of contact for all IT issues in any department.
Key Areas:
The Job Holder is responsible for first line technical support (some second line) to all members of staff and devices. This work will include, but not limited to the following areas:
- First line IT Service Desk ticket resolution.
- IT Service Desk ticket creation from customers either directly, over the phone or via email.
- IT Service Desk ticket management.
- Implement moving of equipment for tasks such as desk moves.
- Building desktops to the customers standards
- Ticket escalations
- Stakeholder management.
- IT System Checks.
- Audit reporting and Service Management controls ownership
- JML (Joiners, movers, leavers) onboarding and setup, management of mover and leaver access
- Creation of SOP’s (Standard operating procedures) and knowledge articles.
Qualifications/Experience
