HR Support Advisor

DescriptionSuffolk County CouncilAddress: Endeavour House Ipswich IP1 2BX - Hybrid workingSalary: 28598 per annum (pro rata for part time)Hours: 37 hours per week - flexible working options availableContract: PermanentThis advert is open to current redeployment Suffolk County Council staff onlyWhen you join Suffolk County Councils HR Support Team as an HR Support Advisor well support your development from the start. Well help you to play to your strengths diversify your skills and build an influential and impactful career. With a variety of career paths and learning opportunities to explore if youre motivated and passionate theres no limit to how far your ambition could take you. Reimagine the possibilities.Your role and responsibilitiesSetup new starters / internal moves and process / issue contracts with strict deadlines.Process changes to terms and conditions and leavers.Ensurehigh levels ofcustomer satisfactionareachievedbyprovidingallcustomers witha promptprofessional courteousand knowledgeable service adheringtoall serviceandperformance standards.Act as a first line of contact for queries via webchat.Work collaborativelyacross teams inHR where required and shareknowledge with colleagues to deliver a comprehensiveservice.You will needExperience of working in a fast-paced environment where responding to unpredictable and changing patterns of demand requires shifts of priority.The ability to work successfully as part of a team.Excellent customer service skills.You can view a full list of requirements in theJob and Person Profile (Word). If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.The teamAs well as a department providing a range of HR administration support the HR Support Team includes a busy helpdesk involving HR Payroll and Recruitment queries from a range of customers. We are a really friendly team who all work together to support each other. Our normal days in the office are Monday and Tuesday.Empowering EveryoneWere big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in our Workforce Equality Report.For more informationPlease contact Robert Curtis or Jenni Gissing for a casual conversation. You can reach them by calling:Robert on orJenni on 01How to applyStep 1 - Read the Job and Person Profile (Word).Step 2 - Click Apply Now to start your online application.Step 3 -Upload asupporting statement indicating how you meet each of the criteria in the Person Profile sectionof theJPP.You should use theSupporting Statement template.Please use Arial font size 11 and keep your statement to a maximum of two sides of A4.Please note:Without a supporting statement your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.If you require any reasonable adjustments to the application process before the next selection stage please contact our Recruitment Team by emailingor calling. If you are invited to the next stage of selection you will have another opportunity to request adjustments for the next stages of the process.Closing date:11.30pm 24 November 2025.This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-HybridRequired Experience:Unclear Seniority Key Skills Data Analytics,Employee Relations,Succession Planning,Human Resources Management,Dayforce,Conflict Management,Ceridian,Benefits Administration,HRIS,Peoplesoft,Human Resources,Workday Employment Type : Full-Time Experience: years Vacancy: 1