Current jobs related to Customer Service Agent - Egham - Prospero Integrated
-
Customer Service Agent
5 months ago
Egham, United Kingdom proAV Limited Full timeAbout The Role Role Overview proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service...
-
Customer Service Agent
4 months ago
Egham, United Kingdom Northgate Vehicle Hire Full time**Salary**: £27,102 pa + bonus up to £1,850 pa **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers to...
-
Customer Service Agent
4 months ago
Egham, United Kingdom Auxillis Full time**Salary**: £28,144 pa + bonus up to £1,407 pa OTE **Weekly Hours**: 42.5 hours / week **We’re here to keep people moving, that’s what we do.** As a **Customer Service Agent**, you play a key role in taking our award-winning service directly to customers doors - **expertly **making sure our vehicles are where we need them to be, when we need them to...
-
Customer Service Agent
4 months ago
Egham, United Kingdom Auxillis Full timeSalary: £28,144 pa + bonus up to £1,407 pa OTE Weekly Hours : 42.5 hours / week We’re here to keep people moving, that’s what we do. As a Customer Service Agent , you play a key role in taking our award-winning service directly to customers doors - expertly making sure our vehicles are where we need them to be, when we need them to be there....
-
Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom proAV Limited Full time{"title": "Customer Service Agent", "description": "About the RoleproAV Limited is a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.We are seeking an experienced Customer Service Agent/Helpdesk Agent to join our Egham team, taking full responsibility for maintaining high levels of customer...
-
Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom proAV Limited Full time{"title": "Customer Service Agent", "description": "About the RoleproAV Limited is a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.We are seeking an experienced Customer Service Agent/Helpdesk Agent to join our Egham team, taking full responsibility for maintaining high levels of customer...
-
Customer Service Representative
6 days ago
Egham, Surrey, United Kingdom proAV Limited Full timeAbout The RoleKey ResponsibilitiesAs a Customer Service Agent with proAV Limited, you will be the single point of contact for key international customers, managing and owning cases throughout their lifecycle and through to completion.Your key responsibilities will include:* Case diagnosis and first line qualification of issues before call out* Ensuring cases...
-
Customer Service Representative
6 days ago
Egham, Surrey, United Kingdom proAV Limited Full timeAbout The RoleKey ResponsibilitiesAs a Customer Service Agent with proAV Limited, you will be the single point of contact for key international customers, managing and owning cases throughout their lifecycle and through to completion.Your key responsibilities will include:* Case diagnosis and first line qualification of issues before call out* Ensuring cases...
-
Customer Service Representative
2 days ago
Egham, Surrey, United Kingdom proAV Limited Full timeAbout The RoleproAV Limited is seeking an experienced Customer Service Agent/Helpdesk Agent to join our Egham team. As a key member of our support services team, you will be responsible for maintaining high levels of customer service and support for dedicated key accounts.The ideal candidate will have a strong background in customer service, with experience...
-
Customer Service Representative
2 days ago
Egham, Surrey, United Kingdom proAV Limited Full timeAbout The RoleproAV Limited is seeking an experienced Customer Service Agent/Helpdesk Agent to join our Egham team. As a key member of our support services team, you will be responsible for maintaining high levels of customer service and support for dedicated key accounts.The ideal candidate will have a strong background in customer service, with experience...
-
Customer Service Representative
5 days ago
Egham, Surrey, United Kingdom proAV Limited Full timeAbout The RoleproAV Limited is seeking an experienced Customer Service Agent/Helpdesk Agent to join our Egham team. As a key member of our Support Services team, you will be responsible for maintaining high levels of customer service and support for dedicated key accounts.The ideal candidate will have a strong background in customer service, with experience...
-
Customer Service Representative
4 days ago
Egham, Surrey, United Kingdom proAV Limited Full timeAbout The RoleproAV Limited is seeking an experienced Customer Service Agent/Helpdesk Agent to join our Egham team. As a key member of our Support Services team, you will be responsible for maintaining high levels of customer service and support for dedicated key accounts.The ideal candidate will have a strong background in customer service, with experience...
-
Customer Service Representative
3 days ago
Egham, Surrey, United Kingdom proAV Limited Full timeAbout The RoleproAV Limited is seeking an experienced Customer Service Agent/Helpdesk Agent to join our Egham team. As a key member of our Support Services team, you will be responsible for maintaining high levels of customer service and support for dedicated key accounts.The ideal candidate will have a strong background in customer service, with experience...
-
Customer Service Representative
4 days ago
Egham, Surrey, United Kingdom proAV Limited Full timeAbout The RoleproAV Limited is seeking an experienced Customer Service Agent/Helpdesk Agent to join our Egham team. As a key member of our Support Services team, you will be responsible for maintaining high levels of customer service and support for dedicated key accounts.The ideal candidate will have a strong background in customer service, with experience...
-
Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom Northgate Vehicle Hire Full timeUnlock your potential in a dynamic and supportive environment at Northgate Vehicle Hire, a leading provider of light commercial vehicle rental solutions. As a Customer Service Agent, you will be at the forefront of delivering exceptional customer experiences, leveraging our cutting-edge App offering unlimited access to a vast range of retailer discounts and...
-
Customer Service Representative
1 week ago
Egham, Surrey, United Kingdom Northgate Vehicle Hire Full timeUnlock your potential in a dynamic and supportive environment at Northgate Vehicle Hire, a leading provider of light commercial vehicle rental solutions. As a Customer Service Agent, you will be at the forefront of delivering exceptional customer experiences, leveraging our cutting-edge App offering unlimited access to a vast range of retailer discounts and...
-
Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom Northgate Vehicle Hire Full timeUnlock your potential in a dynamic and supportive environment at Northgate Vehicle Hire, a leading provider of light commercial vehicle rental solutions. As a Customer Service Agent, you will be at the forefront of delivering exceptional customer experiences, leveraging our cutting-edge App offering unlimited access to a vast range of retailer discounts and...
-
Customer Service Representative
2 weeks ago
Egham, Surrey, United Kingdom Northgate Vehicle Hire Full timeUnlock your potential in a dynamic and supportive environment at Northgate Vehicle Hire, a leading provider of light commercial vehicle rental solutions. As a Customer Service Agent, you will be at the forefront of delivering exceptional customer experiences, leveraging our cutting-edge App offering unlimited access to a vast range of retailer discounts and...
-
Customer Delivery Agent
3 months ago
Egham, United Kingdom Northgate Vehicle Hire Full time**Salary**:£23,756 pa / £25,484 pa + bonus **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily...
-
Customer Delivery Agent
3 months ago
Egham, United Kingdom Auxillis Full time**Salary**:£25,480 pa + bonus up to £1,270 pa OTE **Weekly Hours**: 42.5 hours As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Auxillis experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great...
Customer Service Agent
4 months ago
Customer Service Agent Required: Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Customer Service Agent.If you are a Customer Service Agent, please do read on:Key ResponsibilitiesSingle point of contact to meet the communication needs of key international customers.Management and ownership of cases throughout their lifecycle and through to completion.Case diagnosis and first line qualification of issues before call out.Ensure cases are restored for service within SLA.Central point of contact between international customers and suppliers.Booking of engineering resource / Logistics / Travel / Critical spares etc.Raising of accurate escalations in a timely manner.Booking of preventative maintenance visits. Person specificationAccurate recording of calls and customer/contract requirementsEffective action and follow-up of required activitiesA meticulous attention to detailAdministration and organizational skillsCommercial awarenessExcellent customer relations and interpersonal skillsAbility to take responsibility.Desirable skillsExperience of incident-based ticketing systemsExperience of CRM systems, (ideally Microsoft Dynamics)Experience of SAPExperience of working in an AV / VC technology arenaPrevious Customer Service experienceWeekly touch-point meeting, reports and chairing of conference calls
