Customer Service Manager
2 weeks ago
Customer Service Manager Tunbridge Wells Salary: £Competitive + Annual Bonus + Excellent Benefits and Free Parking Permanent Role Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where your leadership can make a real difference? If so, we have an exciting opportunity for you Role Overview: As our Customer Service Manager, you will lead, motivate, and direct a small Customer Service and After-Sales Service Administration team to consistently exceed customer expectations. Your proven track record in raising customer service standards will be instrumental in transforming the customer service journey. You'll play a vital role in ensuring that the department is customer-focused while achieving financial targets and liaising internally with other teams and departments to ensure customer engagement is exceptional Key Responsibilities: Support and guide team members (6 in team) in building excellent customer relationships. Monitor and improve communication quality with customers. Track team performance against agreed SLAs and lead times. Manage escalated customer complaints and resolve them efficiently. Conduct HR tasks, including recruitment, appraisals, and team communication. Facilitate regular team meetings and training sessions to elevate service standards. Deal with compliance issues with SLA guideance and quality communication.Performance Monitoring: ...
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Customer Service Manager
2 weeks ago
Tunbridge Wells, United Kingdom James Frank Associates Full timeOur client, a leading global brand is seeking a Customer Service Manager to join them on a full-time, permanent basis. Due to an exciting period of growth our client is looking to add a Customer Service Manager to their team where you will be responsible for overseeing a team of Customer Service Advisers, where you will provide leadership and direction to...
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Customer Service Manager
1 week ago
Royal Tunbridge Wells, United Kingdom James Frank Associates Full timeOur client, a leading global brand is seeking a Customer Service Manager to join them on a full-time, permanent basis. Due to an exciting period of growth our client is looking to add a Customer Service Manager to their team where you will be responsible for overseeing a team of Customer Service Advisers, where you will provide leadership and direction to...
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Customer Service Manager
17 hours ago
Royal Tunbridge Wells, United Kingdom James Frank Associates Full timeOur client, a leading global brand is seeking a Customer Service Manager to join them on a full-time, permanent basis. Due to an exciting period of growth our client is looking to add a Customer Service Manager to their team where you will be responsible for overseeing a team of Customer Service Advisers, where you will provide leadership and direction to...
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Customer Service Advisor
5 days ago
Tunbridge Wells, United Kingdom Jago Consultants Ltd Full timeJob role - _Service Advisor_ Location - _Tunbridge Wells_ Salary - _Dependant on experience (up to £35,000 OTE)_ I am recruiting for a very fast growing automotive dealership in the Tunbridge Wells area who are looking for an experienced Service Advisor to join their hugely successful dealership. - Service Advisor job duties include:_ - To Manage all...
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Customer Service Representative
1 day ago
Tunbridge Wells, United Kingdom TMS Search Full time**Role**:Customer Service Representative - Sports, Music & Events **Location**: Tunbridge Wells, Kent **Package**: Market competitive, Commission, & benefits Our client is a world leader in the Event Badges, ID Cards, Access Wristbands and accreditation software sector and has been servicing high profile international sporting events, conferences,...
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Customer Service Administrator
7 days ago
Tunbridge Wells, United Kingdom Office Angels Full timeCustomer Service Administrator Tunbridge Wells £21,000 - £23,000 per annum Do you have experience in Customer Service of Administration? Are you looking for a role that is working for a reputable brand, in amazing offices and with free parking on site? We are working with our client based in Tunbridge Wells to recruit for a Customer Service...
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Customer Service Representative
5 days ago
Tunbridge Wells, United Kingdom Metro Bank Full timeAre you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering...
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Customer Service Representative
2 weeks ago
Tunbridge Wells, United Kingdom The AA Full time**Company description** Job Title: Customer Service Representative - Supplier Liaison Team Location: Flexible, Home/Office Based, Head office in Tunbridge Wells, Kent **Salary**: £18,500 to £22,000 dep on exp + annual bonus + excellent benefits Hours: 37.5 hours per week, between 8 am - 6.00 pm Monday to Saturday, weekend work rotational shift...
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Customer Service Advisor
2 weeks ago
Tunbridge Wells, United Kingdom Resource Solutions Full timeOur client is recruiting for Customer Service Representatives to join a busy and dynamic team responsible for delivering a high level of customer service to scheme members. This role is based in the Tunbridge Wells area and it will be an office based role, following an initial extensive training period which will equip you with all relevant skills necessary...
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Customer Services Advisor
5 days ago
Tunbridge Wells, Kent, United Kingdom Nuffield Health Full time £12,000 - £20,000 per yearCustomer Services Advisor (Bank)Tunbridge Wells Hospital | Sales and Business Development | Bank | Ad Hoc£12.58 per hour, dependent on experienceOur Customer Services Team currently have an opportunity for a Customer Service Advisor. Start your journey with us whilst we'll support you to be your best.You will liaise directly with customers, answering all...
