Service Manager

1 week ago


Aberdeenshire, United Kingdom Mears Group Full time

Annual salary: up to 45000.00Service Manager Location: Aberdeenshire (Macduff and Peterhead)Contract Type: Permanent Full TimeSalary: Up to 45000 great company benefitsYou will be responsible for profitable efficient and smooth running of the operations and growth of the branch and to maintain and monitor the quality of the services we provide meeting the criteria of the SSSC and the Care Inspectorate in Scotland as well as ensuring we meet customer requirements and expectations.We work in partnership with commissioners and others to develop and deliver high-quality care in the community to vulnerable people. Our goal is to provide support and care based on an enabling approach with an outcome focused support planning process.As a large provider of social care services Mears Supported Living works collaboratively with multi-disciplinary teams to address challenges in the social care marketplace.We are Mears Supported Living Ltd providing a range of care and support services to people out in the community and in their own homes. Mears group plc are a Sunday Times Best Company.Great companies are built on great employeesAbout the Role:We have a dedicated team to ensure that all of our service users get the best possible service to enable them to live an independent life.We are looking for a passionate and dedicated and experienced Service Manager that holds a Level 4 qualification in Health & Social Care as a minimumResponsible for overseeingservice delivery of personalised care & support to all service users in-line with regulatory requirementsDriving and motivating a great team managing our statistics Staff performances Training Team Development and moreEnsure adequate staffing levels are maintained through effective recruitment and retention in order to deliver a safe high quality serviceUndertake regular reviews of the service to ensure high levels of compliance are maintained in line with regulatory requirementsDeliver a safe and viable service and take ownership of setting financial budgets and delivering the budgetWork closely with the local authority and community to ensure the scheme benefits from community engagementKey Criteria:SVQ Level 4 qualification in Health & Social Care or the equivalent essentialPrevious experience as a manager within the care sector as well as an knowledge of care standards.Experience in line management of staff including remote staff team setting KPIs goals and monitoring progress and proficiency againstAn excellent and effective communicator both verbal and writtenExcellent IT Skills and competency in Microsoft Office and ExcelBe able to work in a flexible manner in line with the business needsBenefits:Friendly and flexible working environmentStaff perks with Mears Rewards - discounts of up to 10% on coffee weekly groceries holidays the list is endlessExcellent training and development opportunities25 days holiday entitlement in addition to set bank holidays (*8).Access to employee support and wellbeing servicesMears offer a company pension life insurance and share save schemeAnnual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard workVolunteering Leave - Mears supports employees to undertake volunteering in the community in support of our social value commitmentUse and access to the latest technology.All our roles require candidates to have the entitlement to work within the UK Mears does not currently offer visa sponsorship.To drive a Mears vehicle you must be aged over 21 have held your licence over 3 months and have less than 9 points.Candidates should be aware that all our roles are subject to relevant Background Identity & Security checks before commencement of employment.Apply below or to discuss your application further; contact:Vickie Rudge ()If you need any help with your application process we are here to support you. We will be accessible every step of the way.At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive we are a Disability Confident employer valuing individuality and ensuring equal opportunities for all.We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers.In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.Required Experience:Manager Key Skills Restaurant Experience,Kitchen Experience,Dealership Experience,Food Safety Experience,Management Experience,Auto Service Management,Maintenance,Operations Management,Cash Handling,Leadership Experience,Supervising Experience,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1



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