Senior Account Executive

4 weeks ago

New Milton, United Kingdom Mploy Staffing Solutions Full time

Job Title: Senior Account Executive

Location: New Milton

Division: Insurance

Contract Type: Permanent

Hours: 35 hours per week-Monday to Friday

Our client based in New Miltonis a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management, resident management and right to manage companies. As a Senior Account Executive, you will be responsible for:

  • Providing customer centric insurance products for the client’s clients
  • Ensuring all enquiries dealt with in a professional and timely manner
  • Ensuring compliance with FCA requirements

Main Responsibilities:

  • Day to day management of a portfolio of commercial.
  • Liaising with clients, brokers, and insurers in the administration of contracts of insurance.
  • Preparing and issuing new business & renewal terms and quotations.
  • Ownership and handling of consumer and commercial property claims in accordance with FCA requirements and authority levels
  • Ensuring stakeholders are regularly engaged and updated with claims information.
  • Dealing with client queries via multiple channels - e.g. email, telephone, post - in a timely and professional manner
  • Provide a superior service to all internal and external customers.
  • Support the companies strategic and operational goals.

Skills and Experience:

  • Preferably educated to A 'Level standard, but as a minimum 5 'C’ grade or above GCSE passes (or equivalent) including English and Maths
  • Significant experience of working within a property insurance operation either for an insurance company or broker
  • Extensive knowledge of property insurance (commercial and consumer)
  • Extensive customer service experience
  • Experienced in the use of Microsoft applications
  • Excellent communication skills, both verbal and written
  • Comprehensive knowledge of FCA obligations relevant to insurance provision
  • People management experience
  • Adaptable and able to work under pressure and to tight timelines.

The benefits of working for the company include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, they also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

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