Researcher (Customer Insight & Smart Technology)
3 days ago
ExtraCare Charitable Trust are looking for aResearcher (Customer Insight and Smart Technology). We are seeking aResearcher (Customer Insight and Smart Technology)to play a pivotal role in strengthening our evidence base and shaping the future of our services. You will conduct applied research that strengthens customer experience, independence, and digital inclusion through smart technologies Working across our villages you will focus on understanding the needs and behaviours of current and future residents by exploring how smart home solutions can enhance wellbeing, safety, and autonomy. You will maintain and develop the Innovation Apartment, assess smart technology solutions, and generate insights that influence strategy, operations, and service design. This is a great opportunity to see your research make a tangible, real-world difference to the lives of older people.Benefits of the role include; 25 days annual leave, plus bank holidays Contributory pension (up to 9%) Buy and sell holiday Free life insurance Cycle2work scheme Attendance reward Free use of on-site location gymsRole Details Role:Researcher (Customer Insight and Smart Technology) Hours:37.5 hours per week (full-time, permanent) Location:Head Office, Coventry, CV3 2SN Salary:£32,000 per annumKey Duties: Conduct research to understand the values, behaviours, and expectations of both current and future retirement living customers; Investigate the effectiveness of smart technologies in supporting independence, safety and wellbeing in older adults; Evaluate smart devices (e.g. sensors, voice assistants, health monitors) for usability and impact; Translate complex findings into clear, actionable insights for senior leaders and operational teams; Support the development of pilot projects and future-living concepts, ensuring they are informed by robust insight; Monitor developments in the UK retirement living sector and broader social trends affecting older adults. Our ideal candidate will have experience working within retirement communities or older adult services. You should have excellent written and verbal communication skills, including the abilityto interact comfortably with older adults. You should possess a genuine care for enhancing older adults' quality of life. Please see job description for further information about this exciting opportunity Do not miss outClick‘apply'now to make an invaluable impact to the lives of our residents as our newResearcher (Customer Insight and Smart Technology).• Closing date: Monday 5th January 2026 Proposed interview date: Week commencing Monday 12th January 2026, and/or week commencing Monday 19th January 2026 ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process. ExtraCaredoes notparticipate in the current “ UK Visa Sponsorship ” scheme, and we would not be able to facilitate sponsorship . ExtraCare reserve the right to close this advertisement early.Be one of the first to applyTPBN1_UKTJ
-
Researcher (Customer Insight & Smart Technology)
11 hours ago
Coventry, United Kingdom The Extracare Charitable Trust ta Extracare Ltd Full timeJob DescriptionExtraCare Charitable Trust are looking for a Researcher (Customer Insight and Smart Technology).We are seeking a Researcher (Customer Insight and Smart Technology) to play a pivotal role in strengthening our evidence base and shaping the future of our services. You will conduct applied research that strengthens customer experience,...
-
Coventry CV SN, United Kingdom Extra Care Full timeExtraCare Charitable Trust are looking for a Researcher (Customer Insight and Smart Technology).We are seeking a Researcher (Customer Insight and Smart Technology) to play a pivotal role in strengthening our evidence base and shaping the future of our services. You will conduct applied research that strengthens customer experience, independence, and digital...
-
Advanced Research Engineer
2 days ago
Coventry, United Kingdom Manufacturing Technology Centre Full timeAdvanced Research Engineer – Informatics Are you a Systems Engineer with a passion for infrastructure and innovation? Join the Manufacturing Technology Centre (MTC) as an Advanced Research Engineer in our Informatics team and help shape the future of digital engineering. About the Role As an Advanced Research Engineer, you’ll lead and deliver...
-
Customer Research Lead
5 days ago
Coventry, United Kingdom Orbit Group Full timeWe’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we...
-
Strategic Customer Insight Analyst
6 days ago
Coventry, Coventry, United Kingdom SEVERN TRENT Full time £40,000 - £43,800At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.If you want to do...
-
Customer Insight Strategy Lead
6 days ago
Coventry, Coventry, United Kingdom SEVERN TRENT Full time £40,000 - £43,800At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.If you want to do...
-
Customer Insight Strategy Lead
5 days ago
Coventry, Coventry, United Kingdom Severn Trent Full timeAt Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.If you want to do...
-
Research Engineer
2 weeks ago
Coventry, United Kingdom MTC - Manufacturing Technology Centre Full timeWe currently have x2 positions available within our Modelling and Simulation Team in Coventry for an Advanced Research Engineer and a Senior Research Engineer. This role is for the Advanced Research Engineer (ARE) which will be working on the technical delivery of projects and supporting the development of project related activities across the MTC, working...
-
Research Engineer
6 days ago
Coventry, Coventry, United Kingdom MTC - Manufacturing Technology Centre Full timeThe VacancyJob Title:Research Engineer – Additive ManufacturingLocation:CoventryJob Type:PermanentWorking hours:36 Hours per weekSalary:£37,000-£45,000 per annumBenefits:Vitality Medical, Company Pension, Tusker Car Scheme & Cycle 2 work scheme and more.The roleThe Research Engineer (RE) role is focused on the technical delivery of projects and support...
-
Advanced Research Engineer
2 weeks ago
Coventry, United Kingdom MTC - Manufacturing Technology Centre Full timeAdvanced Research Engineer – Informatics Join the Manufacturing Technology Centre (MTC) as an Advanced Research Engineer in our Informatics team and help shape the future of digital engineering. About The Role As an Advanced Research Engineer, you’ll lead and deliver cutting‑edge projects in the Informatics research area. You’ll work at the...
