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Customer Support Representative

4 weeks ago

Glasgow, Glasgow City, United Kingdom Next Level Marketing Group Full time

Are you passionate about delivering exceptional customer service Do you have the drive to help solve problems and provide solutions Were looking for a motivated Customer Support Representative to join our dynamic team at our office in Glasgow.

As a Customer Support Representative you will be the first point of contact for our customers. You will provide topnotch support handle inquiries and assist customers with their needs. Your mission To ensure a seamless positive experience for every customer you interact with

Key Responsibilities:

  • Respond promptly to customer inquiries via various channels.
  • Troubleshoot and resolve customer issues with patience and professionalism
  • Offer solutions and guide customers through processes or product features
  • Maintain detailed and accurate records of customer interactions
  • Follow up with customers to ensure their concerns are fully addressed
  • Stay uptodate with product knowledge policies and procedures

What Were Looking For:

  • Excellent communication and interpersonal skills
  • A friendly and empathetic approach to customer care
  • Problemsolving mindset and ability to remain calm under pressure
  • Ability to multitask and manage time effectively
  • A positive attitude and teamoriented mentality

Why Join Us

  • Comprehensive training and career development opportunities
  • A friendly and inclusive work environment
  • Central Glasgow office with easy access to transport links

Ready to make a difference
If youre excited to help customers and work with a great team we want to hear from you Apply today to join us in delivering outstanding service.

Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Vacancy: 1