Senior Sales Support

OverviewLocation: Group Fleet GatesheadHours: 40; Monday Friday09:00-17:30 (2 days in the office and 3 WFH)Salary: 25500 to 27300 plus up to 1000 in bonusWe are happy to announce due to a team expansion we have a Senior Sales Support Advisor role available based at our Group Fleet office in Gateshead this is a Hybrid working role.Working from our Gateshead office on Tuesday and Wednesdays with the flexibility of working from home the remaining of the week.This is an interesting and varied role; you will report into Jenna our Group Fleet Team Leader and work alongside a team of 16 Senior Sales Support Advisors in providing a professional and efficient service to Group Fleet customers.ResponsibilitiesTo support in the management and ordering of vehicles for customersTo use the internal fleet management system and comply with the laid down procedures when processing and managing customer ordersTo ensure all customer records/databases are complete and up to dateTo deal with internal and external queries in a pro-active and professional mannerTo ensure the highest level of customer service is provided to Group Fleet customersQualificationsWe would also like you to be confident organised and brilliant at communicating The ideal candidate will be IT literate and confident using computer databases. Do you have previous administrative experience You could be the perfect candidate were looking for About us: We are one of the top three automotive retailers in the UK proudly representing 32 manufacturer brands selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset and were committed to recognising the valuable contribution each person makes. Thats why we continue to invest in a leading rewards and benefits package designed to support your career wellbeing and life outside of work.Core Benefits:Competitive salaries with structured pay scales and progression as you grow within the businessGenerous annual leave that increases with your length of serviceEnhanced family leave including 6 months full pay for maternity and adoption leave and 2 weeks full pay for paternity leaveAccess to Techscheme for discounted technology purchases with flexible paymentsHealth & Wellbeing:Eyecare vouchers to help cover vision care needsSmart Health 24/7 access to GP services to support your mental and physical wellbeingDental insurance for everyday dental care and unexpected treatmentsCritical illness cover for peace of mind during lifes most challenging momentsFinancial Wellbeing:MyView PayNow access a portion of your pay as you earn with features to stream save and track your money through a user-friendly appFree will writing services to help plan for the futureFlexible life assurance options and partner life assurance for added protectionLeisure & Lifestyle:Discounted gym memberships to support an active lifestyleTravel insurance to help you explore with confidenceAccess to home and technology vouchersbYond card and a wide range of exclusive retail and lifestyle discountsWe strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels.Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination is inclusive and empowers our people to bring their whole self to work and reach their full potential.If your application issuccessfulwe will conduct relevant employment checks prior to you commencing employment with includeverifying your recent employment address credit historyandastandardcriminal recordcheck. For roles that require you to drive adriving licence checkwill also be carried note all offers of employment are made subject to a 6 month probation period commencing from your start date.Required Experience:Senior IC Key Skills Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support Employment Type : Full-Time Department / Functional Area: Sales Experience: years Vacancy: 1 Monthly Salary Salary: 25500 - 27300