IRIS Recruitment | Senior IDVA | chesterfield
1 week ago
Senior IDVA
Salary£28,996 a year
LocationDerby County (Chesterfield) / Hybrid
Hours per week37.5
Contract typePermanent
Youll support the IDVA team to provide short to medium term support to high-risk victims of domestic abuse. Youll help the Service Manager to achieve high customer engagement levels and deliver person-centred support packages while building positive relationships to support customers.
Job requirements
Work in partnership with the Service Manager to make sure customers accessing the service receive a professional, timely and coordinated response, with up to date, relevant information regarding options available to them.
Support customers directly, including by representing them at multi-agency forums such as MARAC.
Work in partnership with the Service Manager to effectively manage caseloads and allocate cases to the IDVA Team within 48 hours of accepting a referral.
Support the Service Manager to ensure case management is of a high standard. Carry out regular and robust case file audits.
Coordinate the provision of the duty rota system in collaboration with the IDVA Team.
Assist with all aspects of the recruitment, training and induction of IDVA team members in line with Glow recruitment policy and procedures.
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Chesterfield, United Kingdom Iris Recruitment Full timeSenior IDVA Please make sure you read the following details carefully before making any applications.Salary£28,996 a year LocationDerby County (Chesterfield) / Hybrid Hours per week37.5 Contract typePermanent Youll support the IDVA team to provide short to medium term support to high-risk victims of domestic abuse.Youll help the Service Manager to achieve...
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