Product Manager
3 weeks ago
Product Manager roles
Should be focusing on the customer experience side, so our digital channels – where we need to collect information from the customer and that the correct rules are applied based on market, customer type and events. So Digital customer experience would be great. These are mostly London based people
The Financial Crimes Transformation program is focused on defining a robust and sustainable AML KYC framework that can demonstrate:
• Clear long-term vision, underpinning an optimised customer journey and servicing strategy translated into a multi-year capability set and delivery roadmap
• Robust, sustainable processes that drive a high degree of quality with effective controls and rigorous business testing
• Strong business governance and accountability
• Mature business risk management practices in relation to AML and Terrorist Financing
Responsibilities:
• End-to-end Product Manager across iRefresh, who will lead pre-discovery and early envisioning with International market partners to support the execution of strategic deliverables to deliver the roadmap
• Lead pre-discovery sessions with market partners to understand needs and must-have deviations from the existing solution offering, and organise materials for market kick-off workshops.
• Develop the right AML KYC processes and experiences for our customers in partnership with key stakeholders, understanding their current and future needs and in alignment to regulatory requirements & commitments
• Communicate and build consensus across multiple teams, across the globe, in creating solutions to business needs including leading in-person and virtual meetings
• Translate complex business objectives into capabilities and features, working closely with enterprise product and engineering teams
• Being passionate about the product, advocating the vison to inspire the program partners and stakeholders
• Inform prioritization in our product roadmap and support refinement of our backlog of capabilities
• Full participation with PI Planning in support of Agile and SAFe practices. Effective Product Management in close partnership with our Lean Portfolio Management (LPM) and Project Delivery & Integration (PD&I) teams, to support planning and execution across multiple platforms
Qualifications:
• Experience in Product Development and delivering on a product roadmap, with experience of Agile or other software development methodologies
• Ability to establish and maintain effective working relationships with all levels within the organization, internally and externally
• Excellent communication and collaboration skills to collaborate with various partners and to understand & articulate business outcomes
• Curious and inquisitive, happy to ask questions and challenge the status quo
• Understanding of the AML/KYC domain is preferred
• University degree or equivalent experience is desirable
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