Parts Advisor

3 weeks ago


Salisbury, United Kingdom Yolo Recruitment Full time

Parts AdvisorSalisbury25k basic, 30k ote + company benefitsOverview for the Parts Advisor role:We are seeking a dedicated and detail-oriented Parts Advisor to join our team. The ideal candidate will play a crucial role in ensuring that our customers receive the correct parts and accessories for their vehicles. This position requires excellent communication skills, strong organisational abilities, and a commitment to providing exceptional customer service. A background in automotive parts is advantageous but not essential.Duties of the successful Parts Advisor : * Assist customers in identifying and selecting the appropriate parts for their vehicles. * Maintain an organised inventory of parts and accessories, ensuring that stock levels are monitored and replenished as necessary. * Communicate effectively with customers via phone and in-person, providing accurate information regarding parts availability and pricing. * Utilise Excel to manage inventory records and generate reports as required. * Provide excellent phone etiquette when handling customer inquiries and orders. * Collaborate with other team members to ensure efficient operations within the parts department. * Stay updated on new products, services, and industry trends to better assist customers.Requirements of the successful Parts Advisor : * Previous parts advisor experience in motor industry * Strong communication skills, both verbal and written, with the ability to engage effectively with customers. * A positive attitude towards teamwork and customer service is essential.Hours for this Parts Advisor vacancy are: 8.00 – 5.30 Monday to Friday and every other Saturday 8.30 – 1.00



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