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Housing Officer
6 days ago
Housing Officer Vacancy waiting to be filled
Venn Group would like to introduce the following position of Housing Officer for a Housing Association in Merseyside
Position: Housing Officer
Location: Merseyside – Halewood or Huyton
Salary: £21.00 p/hour (Umbrella rate)
Length: 3 months
Hours: 37 hours p/week
The role will predominantly involve:
- Providing a relationship service to all customers within their designated geographical area across all tenures, working in partnership with complex queries and case workers to bring the best resolution for the customer
- Determining where interventions are required to enable the customer to sustain their tenancy, referring the customer to the appropriate team or 3rd party and maintaining oversight
- Leading the tenancy sign up process, ensuring customers are on boarded in a way that enables them for success and able to sustain their tenancy
- Ensuring that the customer is aware of the requirements of their Tenancy (e.g. paying rent, keeping shared spaces safe), supporting them to maintain compliance
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