VP Customer Success
4 weeks ago
We’re partnering with a fast-growing SaaS company that is transforming how global businesses manage complex operations through its innovative technology platform. The company has raised over $20M in investment and is entering its next phase of international expansion, backed by leading investors and an experienced leadership team from top-tier SaaS scale-ups.A major focus for the business is embedding AI and automation into customer operations to create a next-generation Customer Success function that is scalable, data-driven, and proactive by design. The incoming VP will play a key role in designing and implementing intelligent systems and workflows that enhance efficiency, customer engagement, and overall impact.We are seeking a Vice President of Customer Success, a key executive responsible for defining, scaling, and optimising the customer journey globally.This is an opportunity to build a world-class Customer Success organisation from the ground up, owning retention, expansion, and value delivery across a diverse portfolio of enterprise and mid-market clients. Reporting directly to the CRO, you will bring the commercial mindset, leadership rigour, and operational clarity needed to align Customer Success around outcomes that drive growth.What you’ll be responsible forDefining and executing the global Customer Success strategy aligned with commercial and product goalsLeading, coaching, and scaling a high-performing CS organisation across multiple regionsDriving the adoption of AI, automation, and data-led tooling to deliver proactive, intelligent customer engagementDesigning and implementing operational frameworks that increase efficiency, consistency, and scalabilityPartnering cross-functionally with Product, Revenue, and Operations to ensure a seamless end-to-end customer experienceWhat we’re looking forA proven Customer Success leader who has helped scale a SaaS business from around £5M ARR through Series A–B and beyondDemonstrated experience implementing automation and AI within customer operations to deliver measurable improvements in efficiency, retention, and customer experienceStrong commercial acumen with a clear understanding of how Customer Success drives revenue impactA confident executive presence with the ability to influence C-level stakeholders and drive strategic alignmentA builder mindset that is hands-on, structured, and capable of introducing the rigour and consistency of a best-in-class CS functionThis is an opportunity to make a real mark at a high-growth SaaS company where Customer Success is seen as a true growth engine. You will be joining a leadership team that values autonomy, ownership, and innovation, and you will have the mandate to create lasting impact.
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Senior Customer Success Manager
2 weeks ago
City Of London, United Kingdom Customer Success Full timeAre you ready for new challenges and new opportunities? Join our team! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Customers are the lifeblood of Qumulo. We are seeking strategic, customer-focused, and results-driven Senior Customer Success...
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City Of London, United Kingdom Customer Success Full timeA leading data management company in the UK is seeking an experienced Senior Customer Success Manager to own the customer lifecycle from onboarding to expansion. You will drive customer success initiatives, engage with enterprise clients, and ensure measurable outcomes using Qumulo products. The ideal candidate has over 8 years of experience in customer...
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Customer Success Engineer II
2 weeks ago
City Of London, United Kingdom Customer Success Full timeAre you ready for new challenges and new opportunities?Join our team!Current job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available.Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere – at the edge, in the core data center and in...
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VP Customer Success
5 days ago
Greater London, United Kingdom Conveo Full timeVP Customer Success Join to apply for the VP Customer Success role at Conveo. Get AI‑powered advice on this job and more exclusive features. This range is provided by Conveo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range What We Are Building At Conveo. Conveo is the AI research...
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VP Customer Success
3 weeks ago
london, United Kingdom ZEREN Full timeWe’re partnering with a fast-growing SaaS company that is transforming how global businesses manage complex operations through its innovative technology platform. The company has raised over $20M in investment and is entering its next phase of international expansion, backed by leading investors and an experienced leadership team from top-tier SaaS...
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VP Customer Success
4 weeks ago
London, United Kingdom ZEREN Full timeWe’re partnering with a fast-growing SaaS company that is transforming how global businesses manage complex operations through its innovative technology platform. The company has raised over $20M in investment and is entering its next phase of international expansion, backed by leading investors and an experienced leadership team from top-tier SaaS...
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Turkish-Speaking Cloud CSE II – Weekend Support
2 weeks ago
City Of London, United Kingdom Customer Success Full timeA leading data management platform is seeking a Customer Success Engineer in London, UK. The role focuses on engaging with customers in cloud environments like AWS and Azure, requiring Turkish fluency. Responsibilities include troubleshooting, cross-functional teamwork, and customer support. Ideal candidates have strong communication skills, problem-solving...
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VP of Customer Success
1 day ago
Greater London, United Kingdom iProov Full timeA cutting-edge biometric solutions provider is seeking a VP of Customer to lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams. This role is integral to delivering exceptional customer experiences while driving significant business growth. The ideal candidate will bring extensive expertise in customer relationship...
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VP Customer Success
6 days ago
London, Greater London, United Kingdom Conveo Full time £140,000 - £170,000 per yearWhat We Are Building At ConveoConveo is the AI research platform enabling fast, affordable, and high quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to generate across insights, marketing, and product teams.#1 What problem are we solving and why is this an important problem to solveThe...
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Account Manager
5 days ago
City Of London, United Kingdom Vp plc Full timeAre you a driven, results-focused sales professional looking to make a real impact? Do you have experience of working in the Tool and Equipment Hire/Rental sector? Join MEP Hire, part of the industry-leading Vp plc Group, specialising in Mechanical, Electrical and Low level Access products and play a key role in expanding our reach and revenue, as well as...
